Yasmine Perks
Summary
Dynamic and engaging Tour Guide at View Ningaloo with a proven track record of enhancing visitor satisfaction through exceptional communication and group management. Leveraged creative solutions to tailor experiences for diverse audiences, significantly improving tour quality. Skilled in a wide variety of customer services with my ethos being to demonstrate a commitment to safety and environmental awareness.
Overview
3
3
years of professional experience
Work History
Tour Guide
View Ningaloo
08.2024 - 10.2024
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
Hospitality Worker
What’s Your Flavour
06.2024 - 10.2024
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Hospitality Worker
Sea Gardens
01.2023 - 06.2023
Cellar Door Assistant
Molly Dooker
11.2021 - 06.2022
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Hospitality Worker
Astra Restaurant and Bar
06.2021 - 10.2021
- Improved guest satisfaction by providing prompt and courteous service.
- Adapted to diverse customer needs, providing personalized service that exceeded expectations.
Education
Undergraduate Certificate Science - Antarctic Science And Climate Science
University of Tasmania
Tasmania (completed Online)2024
Bachelor In Architectural Studies - Architectural And Building Sciences
University of South Australia
Adelaide 2020
High School Certificate -
Walford Anglican School For Girls
Adelaide 2017
Skills
- Exceptional communication
- Innovative Problem-Solving
- Environmental awareness
- Group management
Additional Information
Medium rigid driver’s license
Boating license
First aid certification
Timeline
Tour Guide
View Ningaloo
08.2024 - 10.2024
Hospitality Worker
What’s Your Flavour
06.2024 - 10.2024
Hospitality Worker
Sea Gardens
01.2023 - 06.2023
Cellar Door Assistant
Molly Dooker
11.2021 - 06.2022
Hospitality Worker
Astra Restaurant and Bar
06.2021 - 10.2021
Undergraduate Certificate Science - Antarctic Science And Climate Science
University of Tasmania
Bachelor In Architectural Studies - Architectural And Building Sciences
University of South Australia
High School Certificate -
Walford Anglican School For Girls
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