Travel and exploration
Yap Qi Wen
Civil Servant
Summary
Results-oriented professional with a proven ability in communication, leadership, and fostering positive relationships. Detail-focused with strong problem-solving and strategic planning skills. Reliable and driven, with a solid work ethic, ready to make an immediate and valuable contribution to the organization.
Overview
10
10
years of professional experience
3
3
Languages
Work History
System Specialist at Operation Unit
MINDEF
05.2015 - 09.2017
- Manage basic operations in unit.
- Coordinated resources across units to deliver high innovative projects on time.
System Supervisor at Operation Unit
MINDEF
09.2017 - 11.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Supervisor at Operation Unit
MINDEF
11.2021 - Current
- Trained, mentored and supervised 30 regular personnel to ensure quality daily work are of highest quality before publishing to consumers.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Education
Diploma - Media And Communication Technology
Temasek Polytechnic
21 Tampines Ave 1, Singapore 529757 04.2001 -
Skills
Staff management
Operations management
Coaching and mentoring
Decision-making
Team building
Attention to detail
Teamwork and collaboration
Quality assurance
Excellent communication
Interests
Photography
Music appreciation
Timeline
Supervisor at Operation Unit
MINDEF
11.2021 - Current
System Supervisor at Operation Unit
MINDEF
09.2017 - 11.2021
System Specialist at Operation Unit
MINDEF
05.2015 - 09.2017
Diploma - Media And Communication Technology
Temasek Polytechnic
04.2001 -
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