Yapp Pei Ting
Singapore,Singapore
Overview
8
8
years of professional experience
Work History
Store Manager
Koi The
Singapore, Singapore
09.2017 - Current
- Created work schedules according to sales volume and number of employees.
- Trained new employees on proper protocols and customer service standards.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Resolved customer service issues promptly.
Education
No Degree - A-level
Institute Of Science And Management
SabahSkills
- Relationship building and management
- Team leadership and coaching
- Order management
- Maximizing Profitability
Timeline
Store Manager
Koi The
09.2017 - Current
No Degree - A-level
Institute Of Science And Management