Yap Kwang Ming

Key Qualifications & Responsibilities:

• Collected blood samples from patients, and ensured a calm and reassuring environment.
• Increased patient understanding of treatment plans by providing clear explanations and answering questions as necessary.
• Followed strict infection control procedures and universal precautions.
• Ensured accurate patient identification and labeling of samples for testing.
• Managing lab rejection reports involves documenting rejected samples, identifying the reasons for rejection, and implementing strategies to prevent future rejections.
• Implement corrective actions based on the analysis of rejected specimens, and monitor their effectiveness.
• Regularly check the status of requisitions monthly to ensure they are being placed Early Expiring First Out (EEFO).

Key Achievement:

• Consistently maintained a high first-attempt success rate, minimizing patient discomfort, and improving workflow efficiency.
• Ensuring a close to 0% lab rejection rate.
• Received a couple of compliments from patients.

• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Drew blood from veins using vacuum tube, syringe, or butterfly venipuncture methods.
• Obtained blood specimens by performing venipunctures and finger sticks 50 times per day.
• Tracked collected specimens by initiating, dating, and noting times of collection.
• I spoke with the patient to gather information for lab records, reduce fear or anxiety, and optimize cooperation.
• Accurately labeled vacutainer tubes with the patient’s name, date, and time of collection.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.