Yao Hui Teo

Dynamic professional with a proven track record in customer service and sales, honed at Senoko Energy and various hospitality roles. Excelled in client relations and Microsoft Office, boosting customer satisfaction and streamlining operations. Skilled in teamwork and adaptability, consistently achieving targets through effective collaboration and innovative problem-solving. Always looking to learn and improve from my mistakes and aim to achieve better.

CO-CURRICULAR ACTIVITIES

2020 - 2024

· Captain, Table Tennis, Punggol Secondary
- Collaborated with the coach to organise and conduct training sessions for juniors, focusing on continuous skill improvement and building positive attitudes
- Strengthened leadership skills by fostering perseverance and resilience, guiding juniors through challenges, and maintaining motivation to achieve team goals
- Successfully implemented new training programs for both new and advanced players every three months

· Class Chairperson, Punggol Secondary School/Temasek Polytechnic
- Demonstrated strong leadership and organisational abilities by collaborating with teachers and students to plan events
- Facilitated communication between peers and teachers to promote a learning environment

TP Freshman Business Induction Facilitator/Organiser
- Organised and led the induction program for freshman students, creating a friendly and welcoming environment
- Encouraged freshmen to build strong bonds with each other
- Confidently guided freshman students around the school, showcasing facilities and sharing valuable study tips to help them get a strong start in school

SKILLS

Technical Skills:

- Adept at using a diverse range of analytic tools such as Google Analytics, Adobe Analytics, and Power BI to analyse the market and competitor’s performance metrics

- Experienced in planning and executing successful social media campaigns and leveraging data and insights from social media platforms such as Instagram and TikTok

- Proficient in Excel, Word, and PowerPoint to create reports, documents, and dynamic presentations, ensuring tasks requiring these applications are completed efficiently

Generic Skills:

- Possess strong persuasive communication skills, adept at influencing and negotiating with others to foster relationships and achieve objectives

- Thrive working in a dynamic environment and building relationships with customers and colleagues from diverse backgrounds

- Skilled at adapting to different communication styles and tones to suit different audiences and contexts

- Demonstrates strong problem-solving skills by effectively identifying problems and overcoming challenging obstacles

Utilises strong leadership skills to motivate and help one another, implementing strategies to enhance the team’s performance

Golf has always been a hobby that I’ve enjoyed, but recently, I’ve discovered it can be more than just a personal pastime. It has become a valuable way for me to connect with new people and build friendships. Whether I'm on the course or in the clubhouse, golf offers a relaxed environment to engage with others who share similar interests. I’ve started participating in social golf events and friendly games, which have led to networking opportunities as well. 

This hobby of my is something that I picked up recently right after i graduated from secondary school. I have backpack to few neighboring countries by myself or with some of my friends with the most recent trip that I went was Vietnam where I solo traveled from north of Vietnam to the South of Vietnam for a month. This hobby of my has made me learn many things such as adaptability to change, building discipline and independence, and better communication and socials skills.