Yao Hui Ho
Work Preference
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
5
5
years of professional experience
Work History
Receptionist
Nk Hairworks
Seletar Mall
12.2024 - Current
- Managed front desk operations, ensuring smooth guest check-in and appointment scheduling.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Maintained accurate records of appointments and client information using salon management software.
- Coordinated communication between clients and stylists to enhance service delivery efficiency.
- Scheduled appointments efficiently, optimizing daily workflow and client satisfaction.
- Managed front desk operations, ensuring a welcoming environment for clients.
- Handled incoming calls and inquiries, providing accurate information to clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Developed strong relationships with clients, fostering loyalty and repeat business.
Sales Associate
Learn collab
Ubi
02.2021 - 09.2022
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels to ensure optimal stock availability and reduce shortages.
- Processed transactions efficiently using POS systems, maintaining accurate cash handling procedures.
- Implemented visual merchandising strategies to improve product displays and attract customer attention.
Education
No Degree -
Zhenghua Secondary School
Bukit Panjang Skills
Time management
Telephone skills
Timeline
Receptionist
Nk Hairworks
12.2024 - Current
Sales Associate
Learn collab
02.2021 - 09.2022
No Degree -
Zhenghua Secondary School