Yan Yan Chong

• Act as a liaison, providing products & services information, attend to & handling customers inquiry emails and to resolve any emerging problems with accuracy and efficiency.
• Assist in the procurement process by monitoring stock levels, researching vendors, tracking orders, and maintaining purchasing records.
• Assist with packaging of parts deliveries and checking against the Purchase Order and shipment documents to ensure the parts are properly secured prior to delivery.
• Assist in recording customers payments based on the General Ledger and generating the monthly Debtors Statement. To remind Account Payables to preparing monthly payment.
• Assist in requesting quote from vendors and issuing Machine Sales Quotation, Sales Contract & its relevant documents to customers.
• Assist in issuing Delivery Orders, Purchase Orders, Sales Invoices, Credit Notes and accounting data-entry.
• Making arrangement for business trips – To study and gather the information of flight schedules as well as the accommodation availability and ensure the rates agreed to our company's travel policies. Submission to The Manager for approval. To prepare travel documents and detailed itinerary for confirmed trip (s).
• Responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information.

• Organizes workflow and schedule daily appointment / project for technician.
• Answered customer questions through in-person, phone, email, chat. Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
• Responsible for generating invoices, quotations, purchase orders, payment reminders.
• Keeping financial records updated, preparing reports and reconciling bank statements.
• Prepared weekly status report communicates the progress, accomplishments, feedbacks and upcoming works.

AP

• Reviewed vendor invoices for appropriate documentation and validity prior to payment.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Prepared vendor invoices and processed incoming payments.
• Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
• Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.

AR

• Coordinated with vendors to negotiate more favorable payment terms, resulting in cost savings for the company.
• Collaborated with sales team to ensure accurate invoicing and timely collections, resulting in improved cash flow.
• Maintained records by imaging invoices, debits, and credits.
• Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
• To reconcile F&B Daily Sales including Cash's, Credit Card's, Online Banking's as well as
• online food ordering platforms such as Foodpanda, Grabfood, Morefun & etc
• To sort all cash collections and handover to the manager for daily banking purposes
• Provided support during audits by gathering requested documentation and answering questions from external auditors.

Bookkeeper

• Involved in book-keeping duties covering sole proprietorship & partnership engaged in industries such as tourism, local food product, paints & assimilated products.
• To assist Accounts Manager in maintaining accounting journals, ledgers and other records detailing financial business transactions (e.g. expense vouchers, receipts, accounts payable & etc).
• Compile data and prepare a variety of reports (trial balance, statement of profit & loss, balance sheet).
• Perform general administrative duties for office such as filling, data entry, maintenance of documentation, etc.

Partially involved Audit task

• Verify and inspect accounts receivable and payable ledgers and general ledger for its accuracy.
• Ensure proper and complete audit program and working papers for all audit assignments.
• Assisting in the audit planning, audit field works, dealing with clients, audit finalization and prepare the Company's tax computation under the supervision of audit managers.
• Assisted bookkeepers in providing support documentation required for audits.