Yan Ling Low
Summary
A fresh graduate from Republic Polytechnic with a diploma in biotechnology, specializing in biologics. As someone who has a passion for learning and growing and is a curious-minded person, I enjoy finding answers and solutions to the questions and problems I have about the world. My passion for helping others and being able to study what I like motivates me to continue to keep trying until my goals are achieved.
I'm taking a gap year to gain skills and experiences while it allows me to reflect and focus on what I want to do next. It is a great time for me to find myself, try something new, and also prepare for university.
Right now, I am looking for marketing internship where I can learn the basics of digital marketing in a fast-paced environment that values my passion for business development,
At the end of the day, I hope to be the happiest, most successful, and best version of myself.
Overview
3
3
years of professional experience
Work History
Casual Research Assistant (Temporary Contract)
Duke NUS SERI-Academia
02.2024 - 05.2024
- Perform administrative tasks in support of the research project
- Perform in vitro cell assays and molecular biology experiments
- Assist researchers in contributing to some aspects of the project management including procurement of laboratory supplies
- Assist with general upkeep of laboratory needs, maintain safety protocols, provide technical support and establish work procedures to ongoing research projects.
Barista (Part time)
Its bubblin by Washbar
05.2023 - 05.2024
- Provided excellent service for customers
- Served and prepared beverages to customers
- Performed opening and closing duties as required
- Restocked storage areas, and replenished powder, toppings and ice
- Operated POS terminals to input customers’ orders and enter cash amounts received
- Handling of daily operational activities such as collection of money, preparation of tea, and other kitchen duties
- Attending to walk-in customers in a prompt and friendly manner
- Maintaining the overall cleanliness and tidiness of work areas
- Received commendation for providing excellent customer service
- Washed the blenders and restocked the bar line for continued fast service capabilities
- Worked in a fast-paced environment serving customers their bubble tea drink.
Barista & Service Crew (Part time)
The Daily Scoop
12.2020 - 05.2024
- Provided excellent service for customers
- Served and prepared food and beverages to customers
- Team communication to ensure smooth operations during dining service
- Resolving customer conflicts and problems in a calm manner
- Following SOPs and ensured its performed correctly
- Performed opening and closing duties as required
- Restocked storage areas, and replenished ice cream in the freezer
- Maintained a clean and professional appearance and dining area for guest satisfaction
- Coached new staff members
- Reviewed the stocks left at the end of the day
- Operated POS terminals to input customers’ orders, swipe credit cards and enter cash amounts received
- Received commendation for providing excellent customer service
- Worked in a fast-paced environment serving customers at the counter and food to their table.
Intern
Duke-NUS Medical School
09.2023 - 02.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Research Assistant (Intern)
Duke NUS SERI-Academia
09.2023 - 02.2024
- Perform administrative tasks in support of the research project
- Perform in vitro cell assays and molecular biology experiments
- Assist researchers in contributing to some aspects of the project management including procurement of laboratory supplies
- Assist with general upkeep of laboratory needs, maintain safety protocols, provide technical support and establish work procedures to ongoing research projects.
Service Crew (Part time)
Better Craft Co.
04.2023 - 08.2023
- Provided excellent service for customers
- Served food and beverages to customers
- Performed closing duties as required
- Restocked storage areas and utensils
- Operated POS terminals to input customers’ orders, dealt with credit cards and enter cash amounts received
- Received commendation for providing excellent customer service
- Washed dishes and restocked the bar line for continued fast service capabilities
- Worked in a fast-paced environment serving customers at the counter and food to their table.
Barista (Part time)
The Coffee Bean & Tea Leaf
12.2020 - 03.2021
- Provided prompt customer service
- Demonstrated accuracy in cashiering, cash handling and credit card processing
- Relay and prepared food and beverage orders using safe food handling techniques
- Maintained, stocked and displayed food according to company policy
- Worked in a fast-paced environment serving customers at the counter and food to their table.
Education
Diploma - Biotechnology
Republic Polytechnic
Singapore05.2024
Fairfield Methodist School (Secondary)
Singapore12.2020
Skills
- Teamwork and Collaboration
- Microsoft Office
- Time Management
- Problem-Solving
- Multitasking and Organization
- Attention to Detail
- Research methods
- Clinical Research
- Scientific Experiments
- Lab Equipment Operation
- Creating Presentations
- Lab Safety
Summary of key skills
Proficient in Microsoft Word, Proficient in Microsoft PowerPoint, Proficient in Microsoft Excel, Proficient in Google Docs, Digital Fluency, Knowledge of lab techniques include Gel Electrophoresis, ELISA, Southern Blotting, PCR, Western Blotting, Microbiology, Molecular (Gene) Cloning, Laboratory aseptic techniques, Basic Laboratory Safety, Protein purification, Cell culture analysis, Recombinant DNA technologies, Proficient in Operating Scientific Equipment, Sample preparation and Analysis, Risk assessment, Data analysis, Customer service, Problem solving, Communication, Analytical, Collaboration, Adaptability, Active listening, Critical thinking, Digital Fluency, Proficient in English and Mandarin, spoken and written, Leadership, Organization, Digital marketing, Attention to details, Efficiency, Interpersonal skills, Multi-tasking, Time-management, Digital Marketing
Volunteer and Leadership experience
- Republic Polytechnic, volunteered for ColourPop Run 2022
- Fairfield Methodist School (Secondary), Dance (International), Member (2016-2020), Media in Charge 2018-2020
- Fairfield Methodist School (Secondary), Class Chairman, Student Leader, 2018-2020
- Fairfield Methodist School (Secondary), Student, 2016-2020, volunteered at Old folks’ home such as The Orange Valley Nursing Homes, Non-profit organizations such as The Food Bank Singapore.
Achievements and awards
- Certificate of Academic Achievement (2016, 2017, 2018, 2019, 2020)
- Certificate of Education Merit Award (2017, 2018, 2019)
Internship objective
A self-motivated and highly driven fresh graduate who seeks for an internship position in a R&D company that allows me to engage in real-world projects that will offer me an understanding of the work that is done in the field and gain more experience through exposure to different work experiences. Highly analytical, organized and passionate to contribute confidently with good laboratory skills and knowledge.
References
Melissa Phey
Owner of The Daily Scoop
HP: 9876 6597
Email: thedailyscoopemails@gmail.com
Zhenxun Wang
Supervisor for my intern at DUKE-NUS
HP: 8833 7442
Email: zhenxun.wang@duke-nus.edu.sg
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Casual Research Assistant (Temporary Contract)
Duke NUS SERI-Academia
02.2024 - 05.2024
Intern
Duke-NUS Medical School
09.2023 - 02.2024
Research Assistant (Intern)
Duke NUS SERI-Academia
09.2023 - 02.2024
Barista (Part time)
Its bubblin by Washbar
05.2023 - 05.2024
Service Crew (Part time)
Better Craft Co.
04.2023 - 08.2023
Barista & Service Crew (Part time)
The Daily Scoop
12.2020 - 05.2024
Barista (Part time)
The Coffee Bean & Tea Leaf
12.2020 - 03.2021
Diploma - Biotechnology
Republic Polytechnic
Fairfield Methodist School (Secondary)
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