Summary
Overview
Work History
Education
Skills
Certification
Professional Highlights
Training And Development
Accomplishments
Software
Timeline
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Yan Hui Melissa Lim

Yan Hui Melissa Lim

Nurse
Singapore

Summary

Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.

Overview

21
21
years of professional experience
18
18
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Nurse Manager

Mount Elizabeth Hospital
11.2023 - Current
  • Served as key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
  • Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
  • Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
  • Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
  • Promoted culture of safety within department, conducting regular risk assessments and addressing potential hazards promptly.
  • Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
  • Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decision making.
  • Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Nurse Clinician

Woodlands Health
07.2022 - 09.2023
  • Manages daily clinical work to ensure smooth operations and delivery of safe patient care to patients
  • Collaborated with interdisciplinary healthcare teams to provide comprehensive and coordinated care for patients.
  • Utilized advanced assessment skills to accurately diagnose patient conditions and develop appropriate treatment plans.
  • Manages team of 70+ nurses - All administrative matters, leave management, problem solving, talent identification and grooming, performance management
  • Part of hospital planning - actively participates in hospital development such as policies reviews, procurement matters and staff training and development in preparation for hospital opening
  • Developed training curriculums, conducts regular trainings for staff
  • Served as mentor for new nursing staff, promoting professional growth and enhancing overall team effectiveness.
  • Enhanced patient care by implementing evidence-based nursing practices and maintaining up-to-date knowledge of medical advancements.
  • Contributed significantly to development of facility-wide policies and procedures aimed at standardizing nursing practices for optimal patient outcomes.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Educated family members and caregivers on patient care instructions.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Recipient of NHG Outstanding Nurse Teacher Award 2023

Assistant Nurse Clinician

Woodlands Health
07.2020 - 07.2022
  • Manages daily clinical work to ensure smooth operations and delivery of safe patient care to patients
  • Collaborated with interdisciplinary healthcare teams to provide comprehensive and coordinated care for patients.
  • Utilized advanced assessment skills to accurately diagnose patient conditions and develop appropriate treatment plans.
  • Manages team of 60+ nurses - All administrative matters, leave management, problem solving, talent identification and grooming, performance management
  • Increased nurse retention rates by implementing professional development programs and mentorship opportunities for nursing staff.
  • Part of hospital planning - actively participates in hospital development such as policies reviews, procurement matters and staff training and development in preparation for hospital opening
  • Developed training curriculums, conducts regular trainings for staff
  • Served as mentor for new nursing staff, promoting professional growth and enhancing overall team effectiveness.
  • Enhanced patient care by implementing evidence-based nursing practices and maintaining up-to-date knowledge of medical advancements.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Contributed to development of policies, procedures, and clinical guidelines within organization to ensure consistent delivery of high-quality nursing care.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Educated family members and caregivers on patient care instructions.

Military Medical Expert 4

SAF
04.2016 - 07.2020
  • Teaching medics on military trauma management and critical care, while keeping skills currency in TTSH ED by doing regular ED Shifts
  • ED experience + military background gives edge over management in stressful situations
  • Worked closely with fellow colleagues to develop lesson plans, videos and curriculums for NSmen trainings, which includes military operations as well as medical trainings
  • Contributed and consolidated formal test for medical personnel in SAF wide ATEC evaluation
  • Consolidated and developed manual and doctrine for Medical Operations in SAF
  • Participated in NDP as Mass Casualty 2IC
  • Participated in Army Half Marathon as Nursing officer at medical post
  • Participated in SAF COVID Operations in NTFGH and EXPO.
  • Skilled at working independently and collaboratively in team environment.
  • Applied effective time management techniques to meet tight deadlines.
  • Organized and detail-oriented with strong work ethic.
  • Excellent communication skills, both verbal and written.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.

Senior staff nurse

Tan Tock Seng Hospital
04.2008 - 04.2016
  • Senior staff nurse in TTSH Emergency Department
  • Participates in resuscitative efforts for critically ill patients
  • Performs assessment to accurately triage patients according to their acuity
  • Collaborates with physicians and other healthcare professionals to facilitate effective nursing outcomes for patients
  • Recognize, respond and intervene to patient's conditions timely
  • Assume role as resource personnel and mentor to junior nurses to achieve desired patient outcomes
  • Participate actively in departmental hazmat course trainings and management
  • Participates in quality improvement and constantly identifies opportunities for quality and skills enhancement and clinical excellence
  • Provides patient education based on requirements.

Floor Manager

McDonald's
07.2003 - 04.2005
  • Customer Service, Crew Management
  • Created inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds.
  • Ensured compliance with safety regulations, maintaining clean and hazard-free environment for staff and customers.
  • Maintained aesthetically pleasing store layout through strategic merchandise placement and visual displays, driving customer interest in products.
  • Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.

Education

Specialist Post Graduate Diploma in Learning and Instruction Certification -

NIE - Office of Graduate Studies & Professional Learning
Singapore
04.2018 - 01.2020

Advanced Diploma in Emergency Nursing, Emergency Room/Trauma Nursing -

Nanyang Polytechnic
Singapore
10.2012 - 06.2013

Bachelor in Science (Nursing), Nursing -

Curtin Singapore
Singapore
10.2010 - 10.2012

Diploma in nursing, Registered Nursing/Registered Nurse -

Nanyang Polytechnic
Singapore
04.2005 - 04.2008

GCE O LEVELS -

Evergreen Secondary School
Singapore
01.2001 - 12.2004

PSLE -

Qihua Primary School
01.1994 - 12.2000

Skills

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Certification

Certificate of Registration - Singapore Nursing Board

Professional Highlights


  • Appointed as Medical Operations Officer in Division and Covid operations. I have led major operational works during COVID, and developed workflows and teaching materials for the medics.
  • Planned, facilitated and executed large scale events such as Unit family day, Army Half Marathon and NDP.
  • Managing over 60 subordinates on their administrative matters, as well as training and career development plans.
  • Organisation level - participated in procurement matters involving development of critical criteria and sample evaluation. Reviewed and developed medical doctrine in the SAF.
  • Involved in reviewing of policies and workflows, and hospital level engagement.

Training And Development

  • Paramedic Level 3 trained
  • BCLS/LSCN/APLS trained
  • Advanced Diploma in Emergency Nursing
  • Specialist Postgraduate Diploma in Learning and Instruction from NIE
  • NHG Clinical Instructor trained
  • Contributed and consolidated formal test for medical personnel in the SAF wide ATEC evaluation.
  • Consolidated and developed manual and doctrine for Medical Operations in SAF.
  • Formulate nursing lesson plans and learning materials, as well as conducting regular basic and advance trainings for nurses.
  • Groomed senior nurses to take on role of a course facilitator.
  • Groomed ANC in clinical and staff management.

Accomplishments

  • Valedictorian in Emergency Medical Services - Level 3 course - SAF & SCDF
  • Recipient of Outstanding Adjunct Instructor award in 2019. - SAF
  • Recipient of the Commendation Coin from the Chief of Army Medical Corp for the exemplary work during Covid. - SAF
  • Speaker in WH trauma conference 2021.
  • Recipient of NHG Outstanding Nurse Teachers Award 2023.

Software

Office 365

Microsoft Words

Powerpoint

Microsoft Excel

Timeline

Nurse Manager

Mount Elizabeth Hospital
11.2023 - Current

Nurse Clinician

Woodlands Health
07.2022 - 09.2023

Assistant Nurse Clinician

Woodlands Health
07.2020 - 07.2022

Specialist Post Graduate Diploma in Learning and Instruction Certification -

NIE - Office of Graduate Studies & Professional Learning
04.2018 - 01.2020

Military Medical Expert 4

SAF
04.2016 - 07.2020

Advanced Diploma in Emergency Nursing, Emergency Room/Trauma Nursing -

Nanyang Polytechnic
10.2012 - 06.2013

Bachelor in Science (Nursing), Nursing -

Curtin Singapore
10.2010 - 10.2012

Senior staff nurse

Tan Tock Seng Hospital
04.2008 - 04.2016

Diploma in nursing, Registered Nursing/Registered Nurse -

Nanyang Polytechnic
04.2005 - 04.2008

Floor Manager

McDonald's
07.2003 - 04.2005

GCE O LEVELS -

Evergreen Secondary School
01.2001 - 12.2004

PSLE -

Qihua Primary School
01.1994 - 12.2000
Yan Hui Melissa LimNurse