Yang (Leanne) Wang
Summary
Dynamic Senior Beauty Advisor with Estee Lauder, renowned for delivering exceptional customer service and personalized consultations. Expert in skincare and luxury cosmetics, I successfully trained junior advisors, enhancing team performance. Passionate about beauty trends, I organized promotional events that significantly boosted store traffic and sales, fostering strong client relationships.
Overview
7
7
years of professional experience
Work History
Senior Beauty Advisor /Retail Makeup Artist
Estee Lauder
05.2018 - 03.2025
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Demonstrated cosmetic application best practices to achieve desired styles.
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Gave product demonstrations for customers on various products.
- Trained junior beauty advisors on product knowledge, application techniques, and customer service skills, improving overall team performance.
- Organized promotional events to showcase new products, driving store traffic and boosting sales figures.
- Participated in continuous professional development through attending industry conferences, seminars, and workshops, applying new knowledge to enhance overall service offerings.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
ITEC Level 2 Diploma For Beauty Specialist
Singpapore09-2024
High School Diploma -
Diploma in Professional Beauty Therapy
Singapore11-2023
No Degree - Professional Certificate
Certificate in Korean Eyelash Extension
Singapore05-2022
No Degree - Professional Certificate
Certificate of High Proficiency in Makeup Artistry
Singapore03-2022
High School Diploma -
Xi'an University
Shannxi Xi'an07-2013
Skills
- Strong communication skills
- Retail experience
- Exceptional customer service
- Client relationship building
- Skincare expertise
- Beauty trend awareness
- Luxury product lines
- Personalized consultations
- Team collaboration
- Demonstration skills
- Beauty advising
- Cosmetics and facial care services
- Event promotion
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Senior Beauty Advisor /Retail Makeup Artist
Estee Lauder
05.2018 - 03.2025
High School Diploma -
ITEC Level 2 Diploma For Beauty Specialist
High School Diploma -
Diploma in Professional Beauty Therapy
No Degree - Professional Certificate
Certificate in Korean Eyelash Extension
No Degree - Professional Certificate
Certificate of High Proficiency in Makeup Artistry
High School Diploma -
Xi'an University
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