YANG ZHAO
Summary
Experienced professional with a solid background in community management, content creation, and social media strategy. As a Community Manager with 3 years of experience, I have a track record of enhancing community engagement and improving operational efficiency. Known for a hardworking and resourceful approach, I maintain a friendly and professional demeanor in all interactions.
Overview
6
6
years of professional experience
Work History
Community Manager
TDM The Doge Mars
12.2021 - Current
- Organized weekly community events, increasing community retention
- Hosted and moderated 20 AMAs, with extensive experience in moderating and handling unexpected situations
- Organized 3 invitation contests, demonstrating strong anti-cheating abilities
Community Manager
Huobi
12.2021 - 10.2022
- Increased online community engagement by 300% through tailored content strategies
- Managed social media channels, boosting brand visibility and audience interaction, followed by 200 other web3 communities
- Streamlined internal processes and ensured consistent messaging with a comprehensive communication plan, conducting weekly meetings and admin tasks
- Optimized marketing initiatives with cross-functional teams to support community growth
- Tracked community performance using analytics tools and various bots (Mee6, WeGroup bot, Wick bot) in Discord and Telegram
- Organized regular community events to foster belonging and promote networking
- Moderated discussions and addressed concerns to facilitate open dialogue among members
- Gathered feedback through member surveys to inform improvements, including weekly surveys and campaign discussions
- Created educational resources like blog posts, whitepapers, webinars, and podcasts on industry trends and best practices
- Managed volunteer programs, recognizing individual contributions to common goals
- Organized and launched 5 communities in past 2 years
Deputy Director
New Media Center, School Of Mechanical Engineering
09.2019 - 08.2020
- Streamlined operations by implementing efficient management processes and policies.
- Enhanced communication within the organization through regular interdepartmental meetings and updates.
- Organized and hosted the 8th Annual School Microfilm Competition and the Class Emblem Design Competition, with the voting page receiving a total of 32,000 clicks.
- Reviewed department manuscripts and event planning, and updated the details of the WeChat official account.
Intern
Youth League Committee, SME
09.2018 - 08.2019
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Planned and conducted interviews with outstanding graduates, achieving over 500 reads per article within a week.
- Provided content drafts as required by the school, completed daily WeChat official account layout and content editing.
Education
Bachelor - Major in Energy And Power Engineering
Tianjin University of Commerce
Tianjin, China06.2022
Skills
- Discord management
- Telegram management
- Discord security bot net management
- Midjourney
- ChatGPT
- Daily Operations Management
- Payment management
- Community Analytics
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Community Manager
TDM The Doge Mars
12.2021 - Current
Community Manager
Huobi
12.2021 - 10.2022
Deputy Director
New Media Center, School Of Mechanical Engineering
09.2019 - 08.2020
Intern
Youth League Committee, SME
09.2018 - 08.2019
Bachelor - Major in Energy And Power Engineering
Tianjin University of Commerce
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