Summary
Work History
Education
Skills
Languages
Certificationsawards
Professionalexperience
Timeline
Generic

Yang Yunqi

Summary

I am a motivated and detail-oriented business management graduate with a Bachelor of Business Management and a Master of Business from the University of Newcastle, Australia. Equipped with strong analytical and problem-solving skills, I excels in strategic planning and effective communication. With part-time experience at an escape room studio, I developed exceptional crisis management and interpersonal skills by attending to customer needs and handling unexpected situations. Demonstrates a proven ability to collaborate on complex projects and deliver impact solutions. Fluent in both English and Chinese, bringing a global perspective and adaptability to dynamic work environments.

Friendly and approachable with positive attitude, bringing solid organizational skills and passion for supporting educational environments. Possesses knowledge in classroom management and child development, coupled with skills in assisting lesson plans and maintaining classroom order. Dedicated to fostering supportive and engaging learning atmosphere that enhances student growth.

Work History

Teacher Helper

Teachers
  • Distributed learning materials such as worksheets, textbooks, and supplemental activities.
  • Assisted teachers with supervision and care of group of 4 children.
  • Maintained safety and security by overseeing students in recess environments.
  • Cultivated core values such as kindness, respect, compassion and integrity within students.
  • Developed and maintained courteous and effective working relationships.

Receptionist

Escape Room
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Education

Bachelor of Business Management -

University of Newcastle

Master of Business -

University of Newcastle

Skills

  • Analytical Skills
  • Communication
  • Oral communication
  • Student Engagement
  • Parent-Teacher Communication

Languages

English
Chinese

Certificationsawards

Australian Higher Education Graduation Certificate awarded by the Australian Higher Education Institution, signifying successful completion of both the Bachelor of Business Management and Master of Business programs.

Professionalexperience

Recent graduate with advanced academic training in business management. Completed practical projects and comprehensive coursework, including case studies, research analysis, and collaborative team projects as part of the Bachelor and Master programs. Demonstrated strong analytical and communication skills throughout academic work.

Timeline

Master of Business -

University of Newcastle

Teacher Helper

Teachers

Receptionist

Escape Room

Bachelor of Business Management -

University of Newcastle
Yang Yunqi