Overview
Work History
Education
Skills
Certification
Timeline
Generic

YANG YANG

Overview

11
11
years of professional experience
1
1
Certification

Work History

Branch Manager Of Futures

Clarksons Platou Futures Limlted
03.2025 - Current
  • Resolved escalated customer complaints in a timely manner.

Iron Ore Desk Head

Clarksons Futures Limlted
03.2020 - 03.2025
  • Executed buy and sell orders on behalf of clients, ensuring optimal timing and pricing to maximize returns.
  • Developed training materials for new hires based on their individual needs.
  • Resolved disputes between clients or between clients and brokers quickly and effectively.
  • Reviewed broker commissions on a regular basis to ensure accuracy according to established policies.

Iron Ore Broker

Clarksons Platou Futures Limlted
06.2014 - 03.2020
  • Discussed ideas and strategies to improve operational efficiency, adding value and aiding business performance for continuous improvement.
  • Developed long-term relationships with customers by providing personalized service and advice.
  • Completed sales order tickets and processed client-requested transactions.
  • Negotiated between sellers and buyers over property prices and settlement deals.

Education

Bachelor of Science -

Shenyang University of Technology
09-2010

Skills

  • Customer service
  • Conflict resolution
  • Financial analysis
  • Sales strategy
  • Market research
  • Team leadership

Certification

  • NFA (NATIONAL FUTURES ASSOCIATION)REGISTERED LICENSE since 2025
  • MAS (Monetary Authority of Singapore) REGISTERED LICENSE since 2017

Timeline

Branch Manager Of Futures

Clarksons Platou Futures Limlted
03.2025 - Current

Iron Ore Desk Head

Clarksons Futures Limlted
03.2020 - 03.2025

Iron Ore Broker

Clarksons Platou Futures Limlted
06.2014 - 03.2020

Bachelor of Science -

Shenyang University of Technology
YANG YANG