Zhi Yang Tok
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Havefun Ptd ltd position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Waiter
Havefun Ptd Ltd
01.2021 - 07.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
Intern
The Production People
09.2020 - 12.2020
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
Education
No Degree - Lighting And Sound
Ite West
1 Choa Chu Kang Grove, Singapore 688212.2022
No Degree - ISC Facility Services
Assumption Pathway School
30 Cashew Rd, Singapore 67969712.2020
Skills
- Order Taking
- Strong multitasking
- Cash Handling
- Wine service
- Age Verification
Timeline
Waiter
Havefun Ptd Ltd
01.2021 - 07.2023
Intern
The Production People
09.2020 - 12.2020
No Degree - Lighting And Sound
Ite West
No Degree - ISC Facility Services
Assumption Pathway School
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