Summary
Overview
Work History
Education
Skills
Timeline
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Yang Jovan

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

5
5
years of professional experience

Work History

Salesperson

Crystal Time
06.2023 - 08.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

Packer

Fairprice
11.2021 - 01.2022
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Completed daily orders with expert picking and packing of shipments.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Sorted and stacked finished items.

Food Server

Macondalds
01.2019 - 05.2020
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.

Education

No Degree - School of Business

ITE West
Choa Chu Kang
11.2023

Skills

  • Cross-Selling Products and Services
  • Customer Engagement
  • Account Management
  • Sales Presentations
  • Relationship Building
  • Customer Care
  • Up-Selling
  • Product Description
  • Relationship Selling

Timeline

Salesperson

Crystal Time
06.2023 - 08.2023

Packer

Fairprice
11.2021 - 01.2022

Food Server

Macondalds
01.2019 - 05.2020

No Degree - School of Business

ITE West

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Yang Jovan