YANFANG Ding
Summary
Proven to enhance customer satisfaction and store efficiency, I leveraged problem-solving skills and cash management expertise at ASICS . Fluent in Chinese and English, my positive demeanor and reliability improved shopping experiences and financial accuracy, showcasing a commitment to excellence and a knack for engaging customers effectively.
Professional retail worker with solid experience in delivering high-quality customer service. Proficient in point-of-sale systems, inventory management, and visual merchandising. Known for strong teamwork, adaptability, and results-driven approach. Reliable and focused on meeting and exceeding sales goals in fast-paced environment.
Overview
6
6
years of professional experience
Work History
Retail Associate
ASICS ASIS
01.2022 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Clerk
Group Services
12.2020 - 12.2021
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Sales Associate
LACOSTE
05.2019 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Decai Foreign Language School
Hunan China06-2019
Skills
- Reliability
- Telephone etiquette
- Problem-solving skills
- Customer engagement
- Positive and engaging demeanor
- Cash management
Languages
English
Upper intermediate (B2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Retail Associate
ASICS ASIS
01.2022 - Current
Clerk
Group Services
12.2020 - 12.2021
Sales Associate
LACOSTE
05.2019 - 10.2020
High School Diploma -
Decai Foreign Language School