Yamuna Subramaniam
Summary
Knowledgeable Administrative professional well-versed in producing high-quality spreadsheets, reports and presentations Proven history of success in event coordination, staff supervision and office workflow management. Dedicated Admin Executive with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.
Overview
17
17
years of professional experience
Work History
Administrative Executive
HolyTree Sri Balasubramaniar Temple
08.2019 - Current
- Oversaw inventory management, maintaining optimal supply levels while minimizing waste and unnecessary expenses.
- Improved customer satisfaction by promptly addressing inquiries and resolving issues in a timely manner.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Handled confidential information with utmost discretion, ensuring sensitive data was protected from unauthorized access.
- Managed special projects as assigned; delivered results within established deadlines while meeting objectives.
- Scheduled appointments and meetings, organized materials and prepared rooms.
- Created and updated records and files to maintain document compliance.
- Maintained protocol throughout routine work days and special events.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Produced letters and memoranda to inform stakeholders of business decisions.
- Filed paperwork and organized computer-based information.
- Answered high volume of phone calls and email inquiries.
- Handled incoming and outgoing mail, email and faxes.
Passenger Service Agent
SATS Aerolog Express Pte Ltd
01.2018 - 01.2019
- Enhanced customer satisfaction by providing efficient check-in and boarding services.
- Streamlined baggage handling for improved passenger experience and reduced wait times.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
General Education Officer
Ministry Of Education
01.2007 - 08.2017
- Enhanced students'' critical thinking skills by incorporating problem-solving activities into daily lessons.
- Promoted a positive learning environment through effective classroom management and clear communication with parents and colleagues.
- Differentiated instruction to accommodate diverse learning styles, increasing student engagement and participation in class projects.
- Contributed to the development of school-wide curriculum standards, ensuring alignment with state requirements for general education courses.
- Assessed student progress regularly, providing constructive feedback and adapting instructional strategies as needed for optimal growth.
- Collaborated with fellow educators on interdisciplinary projects, fostering a cohesive educational experience for all students involved.
- Provided ongoing support to struggling students through targeted tutoring sessions and individualized learning plans, resulting in improved academic outcomes.
- Served as a mentor to new teachers, offering guidance in lesson planning and classroom management best practices.
- Participated in professional development workshops, staying current on emerging trends and best practices in general education instruction.
- Established positive relationships with colleagues, administrators, parents, and students alike by maintaining open lines of communication at all times.
- Developed engaging hands-on activities that enhanced students'' understanding of key concepts while promoting collaboration among peers.
- Utilized various assessment tools to measure student growth over time accurately, informing future instructional decision-making processes effectively.
- Championed inclusive educational practices within the school community by advocating for increased access to resources and support services for all learners.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
Education
No Degree - General Education
National Institute of Education
NIE06.2007
Skills
- Logistical Planning
- New employee orientations
- Database coordination
- Administrative Management
- Record preparation
- Meeting Scheduling
- Schedule oversight
- Report Generation
- Event Coordination
- Presentation Development
- File Organization
- Document Preparation
- Calendar Management
- Privacy compliance
- Front Desk Management
- Information Protection
- Appointment Scheduling
- File Management
- Bookkeeping
- Invoice Management
- Business Administration
- Visitor Greeting
- Appointment Setting
- Catering Coordination
Languages
English
Advanced (C1)
Tamil
Advanced (C1)
Timeline
Administrative Executive
HolyTree Sri Balasubramaniar Temple
08.2019 - Current
Passenger Service Agent
SATS Aerolog Express Pte Ltd
01.2018 - 01.2019
General Education Officer
Ministry Of Education
01.2007 - 08.2017
No Degree - General Education
National Institute of Education
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