An individual who is a hardworking, passionate and dedicated. Able to have the ability to communicate with various type of people across different environments.
Overview
3
3
years of professional experience
Work History
Direct Sales Associate
Challenger Technologies Limited
06.2023 - Current
Promoted to Direct Sales to focus on various products of the store. This includes:
- Upselling products across various categories to customers specifically PC/ laptops and smartphones.
- Demonstrate and provide information on various products and services.
- Understanding concerns of customers and recommending products that meets their needs.
- Achieve company’s sales target.
- Upsell ValueClub warranties and memberships to customers.
- Ensure customer satisfaction by delivering excellent customer service.
3 years
Intern, Underwriting Assistant
Munich Re Specialty - Global Markets, Syndicate
07.2024 - 11.2024
This internship has given me the opportunity to learn how to support and work alongside the Underwriting team to provide an accurate and quality administrative service.
Under the Terrorism & Political Violence department, I had the opportunity to learn the following:
- Familiarised myself with Websure application
- Assisted the Underwriting team to process accounting transactions and maintain records.
- Performed billing/collection activity while managing customer needs and expectations
- Performed reconciliation of banking transactions to ensure these payments are paid and allocated correctly
- Maintained and manage GST records for Singaporean entities.
- Ensured appropriate records of conversations between customers and/or insurers or other relevant business contacts are kept in accordance with the company’s procedure
5 months
Intern, Accounts Assistant
BAUMANN Group
06.2023 - 08.2023
As an intern under the finance department, my internship focuses on various expectations:
- Familiarise with the company’s SAP system
- Demonstrate effective workplace communication
- Produce business document using software
- Handle payment and collection
- Analyse data from documents and provide recommendation
- Ensure accuracy of recorded transactions derived from source documents
- Handle Fixed Assets
3 months
Retail Associate
Challenger Technologies Limited
06.2022 - 05.2023
Job focuses on various expectations such as:
- Ensuring customer satisfaction by delivering excellent customer service
- Responding to customer needs while recommending products that meets their expectations
- To assist in replenishing products and to continuously work to gain high knowledge of various products sold in store.
- To maintain excellent store condition while meeting merchandising standards
- To assist in inventory management when various stocks arrives and paste relevant price tags(RFID) on the products.
- To sell in-house Challenger Brand products or other products to customers while promoting and selling company’s memberships and extending product warranties(if applicable)
1 year
Ground Coordinator
A&S Transit Private Limited
01.2023 - 02.2023
Job scope focuses on assisting Night Service(NS) Operations under A&S Transit.
Mainly focuses on:
- Informing commuters on the brand new Night Services 1 & 2(NS-1/NS-2) providing them information about the route, payment methods which is only done with Ez-Link and Cash only
- To encourage commuters to scan a QR code for feedback on our Night Service operations.
- Answer all passenger’s enquires professionally with high knowledge on directions to their intended destination along the Night Service routes.
- Assist in timekeeping on bus stops to monitor passenger flow such as the number of passengers are boarding and arrival/departure times of Night Service buses deployed.