VINCENT HO

Leading a team of 4 sales specialist to consistently achieve and exceed country's sales target and yearly budget by 15%, meeting KPIs across all quarters.

Managing relationships with International Freight Forwarders in Singapore, including DHL, DSV, Expeditors, CEVA and more. Exploring new business opportunities and improve export figures by 20%.

Collaborate with Trade and Tender team to secure high-profile BCO tenders such as ExxonMobil, April Fine Papers, Goodpack IBC, Denka & Sumitomo Chemical Asia, resulting in an increase of 10K TEUs a year.

Developed and implemented revenue improvement strategies by establishing cross trade opportunities overseas.

Leveraged strong communication and customer service skills to build and maintain strong relationships.

Identify new sales opportunities through effective prospecting customer visit & cold calling, increasing customer base by 15% yearly.

Negotiated cost-efficient deals with feeders and carriers, reducing operational cost and 20% and maximizing profits.

Provides customized logistic solutions to clients collaborating with ZIM Logistic to improve customer satisfaction & confidence in our company.

Consistently achieving monthly sales target and exceeding KPI by 15% every month with up to 320 containers exported out from Singapore per month.

Negotiated cost-efficient deals with feeders and carriers, reducing operational cost by up to 15% and maximizing profits.

Gather market's moving rates and conducting cost analysis to identify areas to ensure the company remains profitable.

Learnt customer service duties and even operations in order to be a team player and also to broaden my knowledge in the industry.

Conducted sales call and visit, resulting in a 20% conversion rates and acquiring 20 - 30 customers a year.

Providing customized door-to-door logistic solution to basic cargo owners, diversifying customer profile and improving profitability by 20%.

Help raise brand awareness and increase sales for several different brands such as Maison Margiela, Prada, Valentino, Paco Rabanne, Sisley and Guerlain.

Promote Perfumes and beauty products in Shilla.

Communicate and attend to customer’s needs. Submit daily reports for sales, ensuring gondola is clean and store front is tidy and presentable.

Draft Beers and make Cocktails and Mock-tails for customer and make recommendations for customers.

Basic Inventory Management Present menus to patrons and answer question about menu items, making recommendations upon request.

Operate POS terminals to input patron’s orders, swipe credit cards and enter cash amounts received. Served food and beverages to patrons at tables in dining establishment.

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Takes reservation and call up customers to reconfirm their booking when reserved date is near.

Presented wine samples for guest to taste and opened the bottles for them upon their request.

Guide new part-time service staff.

Create and mix my own drinks.

Basic Flair Bartending Technique

Perform basic customer service duties, answering phone calls and writing emails to agents that wish to book with us and follow up services.

Plan and book flight on different Airlines such as LAN Cargo, Avianca, FlyDubai and Ethiopian Airlines.

Follow up calls with customer to ensure business continuity.

Basic data entry.

Basic sales report end of each month.

Handle software and hardware repairs for Laptop/Desktop and iPhone in the shop.

Handle E-Commerce website, putting things online to sell and basic editing of the website.

Serve customers and do quotation for exporters and do packing to prepare for export.

Teach new employee and handle internship students and guide them to E-commerce.