Summary
Overview
Work History
Education
Skills
Timeline
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Xueyan Ivy Ng

Summary

Dynamic Aesthetic Sales Consultant with a proven track record at A.M. Aesthetic Clinic, excelling in client relationship management and strategic sales planning. Achieved monthly sales revenue of $50k at Dior Cosmetics, showcasing expertise in cross-selling strategies and exceptional service delivery. Passionate about empowering clients through beauty consultations and education.

Overview

16
16
years of professional experience

Work History

Aesthetic Sales Consultant

A.M. Aesthetic Clinic
04.2024 - 10.2024

Promoting the company's services and products to customers.

Deliver exceptional service and build lasting clients relationship.

Achieve and exceed sales targets.

Customer Service Executive

Perfect Medical
06.2021 - 03.2023

Responsible in customer appointment and reschedule.

Handle all customer inquiries received from Whatsapp, email, or phone calls.

Responsible for sales transaction and administration.

Beauty Sales Associate

Shilla Travel Retail Singapore
06.2018 - 03.2020

Greet customers, and help with product questions, selections, and purchases.

Promote the brand with excellent customer service.

Achieve monthly sales target.

Upselling or cross presentation of products.

Make-up Artist/Cosmetic Beauty Advisor

MAC Cosmetics
03.2012 - 10.2012

Educate customers on proper product usage techniques.

Conducted makeovers, boosting customer confidence in their appearance.

Increased sales revenue by upselling and cross-selling beauty items.

Collaborate with team members to achieve monthly sales targets and ensure smooth store operations.

Beauty Consultant

Dior Cosmetics and Fragrances
06.2008 - 02.2012

Promote the brand image and upholding highest standards of service.

Conducted makeovers and skincare consultations, boosting customer confidence in their appearance.

Achieved individual sales revenue up to $50k monthly.

Education

No Degree - Business in English

British Council Singapore
Singapore
06-2018

No Degree - Diploma in Make-up

Cosmoprof Academy
Singapore
08-2011

No Degree - Intermediate 2-4

Somerset International Language School
Singapore
06-2001

No Degree - Passed SMP/ SMK Level

Santa Maria Middle School
Indonesia
06-1997

Skills

  • Long-Term Planning
  • Strategic Sales Planning
  • Client Relationship Management

  • Service Expertise
  • Cross-Selling Strategies
  • Skilled in Negotiation Approaches

Timeline

Aesthetic Sales Consultant

A.M. Aesthetic Clinic
04.2024 - 10.2024

Customer Service Executive

Perfect Medical
06.2021 - 03.2023

Beauty Sales Associate

Shilla Travel Retail Singapore
06.2018 - 03.2020

Make-up Artist/Cosmetic Beauty Advisor

MAC Cosmetics
03.2012 - 10.2012

Beauty Consultant

Dior Cosmetics and Fragrances
06.2008 - 02.2012

No Degree - Business in English

British Council Singapore

No Degree - Diploma in Make-up

Cosmoprof Academy

No Degree - Intermediate 2-4

Somerset International Language School

No Degree - Passed SMP/ SMK Level

Santa Maria Middle School
Xueyan Ivy Ng