Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Xueting Koh

Regional Visual Merchandising Manager
Singapore

Summary

Methodical Visual Merchandiser with years of experience creating memorable and effective visual displays for both interior and exterior applications. Skilled in acquiring and applying product knowledge to drive sales and manage overstock. Adaptable to changing trends and competent in establishing clear directives with well-organized plans.

Work History

Regional Visual Merchandising Manager

FJ Benjamin Singapore Pte Ltd
07.2018 - Current

SUPERDRY/ COLE HAAN

• To achieve and align global Visual Merchandising concept and its standards for Superdry across the region- SIN, MY and ID.
• Manage the working relationship with Superdry principles and facilitate the submission, review, and approval processes across the regions.
• Organize monthly market visits to MY and ID with VM Team, Operation and Merchants to ensure standards and VM consistency across the region.
• Conduct weekly store walks and review VPA checklist with local VM Team, Operation and Product, to upkeep standards and VM consistency across whole Singapore.
• Facilitate VM training workshop and share best practices across the region.

• Helped stores adapt spaces to accommodate merchandise within spatial constraints and inventory storage availability.
• Manage and develop VM executives and In-store VMs with regular training workshops toward improving key competencies and overall performance.
• Oversee and enhance overall window plans and store mapping for windows for the region based on seasonal directives provided by principle.
• Collaborate closely with Product, Operations and Marketing to align seasonal brand and ensure key product strategies. Plan shipment deliveries and schedules for new season launches.
• Oversee and enhance Mapping and Model Workshops for each seasonal launch and to ensure launch executions are completed in a timely manner.
• Liaise with third-party vendors/suppliers on production of window and in-store marketing
• Plan & liaise with all functions on new stores opening for both Singapore and Malaysia stores.
• Plan annual/seasonal VM budget allocations.
• Prepare monthly VM budget & WIP reports, Seasonal Recaps/Hindsight documents, and oversee essential administrative.

Regional Visual Merchandising Manager

FJBenjamin Singapore Pte Ltd
07.2016 - Current

Gap & Banana Republic, Pretty Ballerina, Rebecca Minkoff
• To achieve and align global Visual Merchandising concept and its standards for GAP/ Banana Republic, Pretty Ballerina and Rebecca Minkoff across the region- SIN, MY and ID.
• Manage the working relationship with Gap Inc. principles and facilitate the submission, review and approval processes across the region.
• Implement VM guidelines, Seasonal Window concept & in-store display for Pretty Ballerina and Rebecca Minkoff for both Malaysia and Singapore.
• Organize quarterly market visits to MY and ID with VM Team, Operation and Merchants to ensure standards and VM consistency across the region.
• Conduct weekly store walks and review VPA checklist with local VM Team, Operation and Product, to upkeep standards and VM consistency across whole Singapore.
• Facilitate VM training workshop and share best practices across the region.
• Manage and develop VM executives and In-store VMs with regular training workshops toward improving key competencies and overall performance.
• Oversee and enhance overall window plans and store mapping for windows for the region based on seasonal directives provided by Gap Inc.
• Collaborate closely with Product, Operations and Marketing to align seasonal brand and ensure key product strategies.
• Oversee and enhance Mapping and Model Workshops for each seasonal launch and to ensure launch executions are completed in a timely manner.
• Liaise with third-party vendors/suppliers on production of window and in-store marketing
• Plan annual/seasonal VM budget allocations.
• Prepare monthly VM budget & WIP reports, Seasonal Recaps/Hindsight documents, and oversee essential administrative

Regional Visual Merchandising Manager

FJBenjamin Singapore Pte Ltd
07.2013 - Current

GAP & Banana Republic

• To achieve and align global Visual Merchandising concept and its standards for GAP & Banana Republic across the region- SIN, MY and ID.
• Manage the working relationship with Gap Inc. principles and facilitate the submission, review and approval processes across the region.
• Conduct regular store walks and review VPA checklist with VM Executives, In-store VMs and Store Managers, to ensure consistency in VM standards across the region. To organize quarterly market visits to MY and ID.
• Facilitate VM training workshop and share best practices across the region.
• Manage and develop VM executives and In-store VMs with regular training workshops toward improving key competencies and overall performance.
• Oversee and enhance overall window plans and store mapping for windows for the region based on seasonal directives provided by Gap Inc.
• Plan annual/seasonal VM budget allocations.
• Collaborate closely with Product, Retail Operations and Marketing to align on seasonal brand and ensure key product strategies.
• Oversee and enhance Mapping and Model Workshops for each seasonal launch and to ensure launch executions are completed in a timely manner.
• Liaise closely with third-party vendors/suppliers on production of window and in-store posters, decals, banners, props, overhead marketing, etc.
• Responsible for preparing monthly VM budget & WIP reports, Seasonal Recaps/Hindsight documents, Purchase Orders and oversee essential administrative

Visual Merchandising Assistant Manager

FJBenjamin Singapore Pte Ltd
07.2012 - Current

Gap & Banana Republic

• To achieve and align global Visual Merchandising concept and its standards for GAP & Banana Republic Singapore.
• Liaise closely with Gap Inc. principals and facilitate the submission, review and approval process in a timely manner.
• Conduct regular store walks and review VPA checklist with VM Executives, In-store VMs and Store Managers, to ensure consistency in VM standards across all Singapore’s stores.
• Manage and develop VM executives and In-store VMs with regular training workshops toward improving key competencies and overall performance.
• Lead and oversee execution of seasonal window and in-store launches, including night jobs and model workshops.
• Plan annual/seasonal VM budget allocations.
• Collaborate closely with Product, Retail Operations and Marketing to align on seasonal brand and product messaging to maximise impact of each launch.
• Oversee and enhance overall window plans and store mapping for windows for the region based on seasonal directives provided by Gap Inc.
• Oversee and enhance Mapping and Model Workshops for each seasonal launch and to ensure launch executions are completed in a timely manner.
• Liaise closely with third-party vendors/suppliers on production of window and in-store posters, decals, banners, props, overhead marketing, etc.
• Responsible for preparing monthly VM budget & WIP reports, Seasonal Recaps/Hindsight documents, Purchase Orders and oversee essential administrative


Visual Merchandising Executive

GAP INC
02.2010 - Current

Gap

• To achieve and align a global Visual Merchandising concept and its standards for GAP Singapore.
• Guide and develop In-store VMs and/or junior members within the team, by sharing regular brand/VM updates and providing regular hands-on training.
• Coordinate and support VM duties/set-up for new store launches or store closures, where required.
• Collaborate closely with Product team to understand seasonal buying strategy and stock flow schedules.
• Plan, map and submit layout plans for each window/in-store change (est. 3 per season) for all stores based on seasonal directives provided by Gap Inc.
• Conduct Mapping and Model Workshops for each seasonal launch and to ensure all stores complete launch within deadline.
• Liaise closely with third-party vendors/suppliers on production of window and in-store posters, decals, banners, props, overhead marketing, etc. To handle in-house printing of price/promotional signages.
• Liaise closely with Gap Inc. principals and facilitate the submission, review and approval process in a timely manner.
• Conduct weekly store walks and complete weekly VPA checklist with In-store VMs and Store Managers, to ensure consistency in VM standards across all stores at all times.
• Support VM manager on the managing and tracking of annual/seasonal budget allocations.
• Responsible for preparing monthly reports, seasonal recaps/hindsight documents, WIP reports, Purchase Orders and to perform essential administrative duties

Visual Merchandiser

Cotton On Singapore
01.2009 - 01.2010
  • Maintain a global merchandising concept and its standards for the Cotton On. That includes consistency in all retail stores on Visual merchandising, styling of mannequins and window display.
  • To work closely with VM Manager and all store managers for all VM season launch layout mapping and display planning to enable efficiency in the roll out.
  • To go through every new season launch direction with regional managers to ensure consistency for all stores.
  • Prepare basic VM training kit and operate training workshop to equip floor staffs basic VM skills, as to sustain Cotton On standards at all times

Visual Merchandiser

FJBenjamin
07.2007 - 01.2009

Gap

  • To achieve and maintain a global merchandising concept and its standards for the GAP INC. That includes consistency in all retail stores on Visual merchandising, styling of mannequins and window display.
  • Responsible for all VM season launch planning and all VM budget costing.
  • Responsible for all window change, store visual merchandising and mannequin styling
  • Liaise with supplier and contractor to do up window launch and in store marketing posters.
  • Operate seasonal workshops to update floor staffs on seasonal visual directions and standards.

Visual Merchandiser

Esprit Retail Pte Ltd
08.2004 - 11.2007
  • Maintain a global merchandising concept for the ESPRIT brand that includes consistency in all retail stores on Visual merchandising, styling of mannequins and window display.
  • Research and conduct monthly Product briefing to update store staffs on Esprit monthly theme and meanwhile equipped them with basic fabrication knowledge
  • Responsible for all window change, store visual merchandising and mannequin styling
  • Experience in setting up and reopening all local and overseas Esprit Flagship stores, Example: Raffle city, Wisma Atria, Centre point @Level 2, Vivo City, Parkway Parade)

Education

High School Diploma -

Nanyang Academy of Fine Art
Singapore
07.2004

Skills

  • Photoshop
  • Microsoft Office: Powerpoint/ Excel
  • Placement Optimization
  • Originality and Creativity
  • Interior and Window Display Maintenance
  • Pricing and Signage Updating
  • Visual Displays
  • Store Displays
  • Seasonal Promotions
  • Adaptability and Flexibility
  • New Display Creation
  • Mannequin Dressing
  • Floor Plan Designs

Accomplishments

  • Set up and Open 1st stores for brands like Rebecca Minkoff and Cole Haan in FJBenjamin.
  • Leaded VM team setting up numerous new stores for Gap & Banana Republic, Pretty Ballerinas, Rebecca Minkoff and Superdry regionally.
  • Awarded Best Regional VM (Under Franchise group) for Both Superdry and Gap in year 2019 & 2017.

Timeline

Regional Visual Merchandising Manager

FJ Benjamin Singapore Pte Ltd
07.2018 - Current

Regional Visual Merchandising Manager

FJBenjamin Singapore Pte Ltd
07.2016 - Current

Regional Visual Merchandising Manager

FJBenjamin Singapore Pte Ltd
07.2013 - Current

Visual Merchandising Assistant Manager

FJBenjamin Singapore Pte Ltd
07.2012 - Current

Visual Merchandising Executive

GAP INC
02.2010 - Current

Visual Merchandiser

Cotton On Singapore
01.2009 - 01.2010

Visual Merchandiser

FJBenjamin
07.2007 - 01.2009

Visual Merchandiser

Esprit Retail Pte Ltd
08.2004 - 11.2007

High School Diploma -

Nanyang Academy of Fine Art
Xueting KohRegional Visual Merchandising Manager