Xin Yue Guo
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
6
6
years of professional experience
Work History
Office Manager /Secretary
Trip.com Travel Singapore Pte Ltd
01.2022 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Controlled finances to lower costs and keep business operating within budget.
- Conduct research, gather data, and prepare reports or presentations as needed.
- Identify and implement process improvements to enhance office efficiency and productivity.
- Executing a comprehensive office relocation project, ensuring a smooth transition from the old office to the new location.
- Planned and executed engaging team building events and activities to foster collaboration, improve communication, and boost morale among employees.
Trade Support Executive
Bunker One (Singapore) Pte Ltd
03.2021 - 01.2022
- Providing support to the trading and sales desks from Singapore to London and Houston to ensure that deals are accurately captured
- Support and work with trading and sales desks to correspond with suppliers, inter-office and customers pertaining to orders operational matters
- Responsible for the order entry and management of customer orders
- Update and maintain overview order summary file in CRM tools such as Navision and Salesforce
- Monitor contract orders and its forecast
- Report directly to the Head of Asia Pacific
Administrative Assistant,Sales (Singapore) /Secretary
Shangri-La Group Hotels - Singapore
05.2020 - 02.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Maintained daily report documents, memos and invoices.
- Managing and planning the calendar of direct supervisor, Assistant Vice President, Commercial Sales (Singapore)
Coordinator, Sales (Singapore)
Shangri-La Group Hotels - Singapore
06.2018 - 05.2020
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Gathered and organized materials to support operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Used job-related software to draft and finalize written correspondence and documentation.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
Education
Bachelor of Arts - Business Management & Marketing
Murdoch University (Kaplan)
Singapore08.2022
Diploma - Culinary and Catering Management
Temasek Polytechnic
Singapore05.2018
GCE “O” Level -
Ang Mo Kio Secondary School
12.2014
Ahmad Ibrahim Primary School
Singapore12.2010
Skills
- Proficient in MS Word, PowerPoint and Excel
- Proficient in the use of Internet and on-line retrieval systems for information research
- Vendor Liaising
- Business Administration
- Report Preparation
- Event Coordination
- Calendar Management
- Project Management
- Time Management
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Office Manager /Secretary
Trip.com Travel Singapore Pte Ltd
01.2022 - Current
Trade Support Executive
Bunker One (Singapore) Pte Ltd
03.2021 - 01.2022
Administrative Assistant,Sales (Singapore) /Secretary
Shangri-La Group Hotels - Singapore
05.2020 - 02.2021
Coordinator, Sales (Singapore)
Shangri-La Group Hotels - Singapore
06.2018 - 05.2020
Bachelor of Arts - Business Management & Marketing
Murdoch University (Kaplan)
Diploma - Culinary and Catering Management
Temasek Polytechnic
GCE “O” Level -
Ang Mo Kio Secondary School
Ahmad Ibrahim Primary School
Professional References
Mr Jonathan Sim
Senior Manager, Sales - Corporate (Singapore)
Shangri-La Group Hotels – Singapore
Tel: +65 6213 4043
Mr. Jeremy Sim
Course Manager, Diploma in Culinary & Catering Management, Temasek Polytechnic
Tel: +65 6780 6176
Professional References
Mr Jonathan Sim
Senior Manager, Sales - Corporate (Singapore)
Shangri-La Group Hotels – Singapore
Tel: +65 6213 4043
Mr. Jeremy Sim
Course Manager, Diploma in Culinary & Catering Management, Temasek Polytechnic
Tel: +65 6780 6176
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