XIN YI CHARLY GOH
Summary
Friendly Manicurist versed in both manicures and pedicures. Hardworking, reliable and dedicated to customer service. Willing to take on any task to support business and team needs. Energetic Manicurist bringing 9 years as experience as collaborative and responsible team player. Consistently requested by patrons due to level of care, precision and attention to comfort. Skilled in acrylic, gel and natural nail care techniques. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manicurist and Pedicurist position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Manicurist and Pedicurist
Iexquisuite Nails Spa
11.2021 - 03.2024
- Completed consultations with spa guests to determine nail care needs.
- Oversaw schedule to manage appointments of new and existing clients.
- Responded to customer requests and concerns about gel application and nail art designs.
- Communicated effectively with management concerning important customer issues.
- Treated, prepared, and maintained clients' nails on both hands and feet.
- Performed detailed trimming, filing and other nail services.
- Executed pedicures and manicures using professional quality products and tools.
- Kept client's nails in great condition and offered advice on maintaining manicures.
Manicurist and Pedicurist
Citibella/ Origin Nails
01.2016 - 12.2020
- Enhanced client satisfaction by providing high-quality manicure and pedicure services.
- Increased repeat business by building strong relationships with clients and consistently delivering exceptional service.
- Maintained a clean and sanitary work environment, ensuring the health and safety of clients.
- Educated clients on nail care best practices, resulting in healthier nails and fewer complaints.
- Improved appointment scheduling efficiency by implementing an online booking system.
- Customized nail designs for special events, receiving positive feedback from clients on creativity and attention to detail.
- Provided excellent customer service, addressing concerns promptly and professionally to maintain client trust.
Skills
- Sterilization procedures
- Appointment Scheduling
- Client consultation
- Callus Removal
- Ingrown Nail Treatment
- Creative Nail Design
- Nail Shaping Expertise
- Spa Pedicure
- Gel Application
- Sanitation Procedures
- Nail Preparation
- Acrylic nails
- Appointment management
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Malay
Advanced (C1)
Timeline
Manicurist and Pedicurist
Iexquisuite Nails Spa
11.2021 - 03.2024
Manicurist and Pedicurist
Citibella/ Origin Nails
01.2016 - 12.2020
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