Xin Yan Ling

• Collaborate with cross-functional teams to identify learning needs, ensure alignment with business goals, source/design relevant programs, and ensure successful implementation.
• Designed and facilitated workshops on topics such as:

- DiSC profiling to enhance team communication and

collaboration.

- Effective managers series for newly recruited and newly

promoted managers to enhance managers' capabilities.

- Change management.

• Evaluate the effectiveness of training programs through surveys and feedback sessions, making necessary adjustments for continuous improvement.
• Coordinate with external training providers to deliver specialized training programs such as sales training, effective communication and etc.
• Co-create various toolkits such as New Managers Assimilation program and Onboarding Playbook for managers to enhance employee experience.
• Create marketing materials such as posters and videos to introduce learning LinkedIn Learning and Josh Bersin Academy.
• Stay abreast of current trends and best practices in learning and development, incorporating innovative approaches into the organization's learning strategies.
• Act as a change agent, fostering learning culture through creating campaigns, and toolkits and promoting group and self-directed learning initiatives and knowledge-sharing platforms.

• As a strategic partner to business leaders, providing HR guidance including workforce planning, talent acquisition, succession planning, yearly merit and bonus planning and budgeting to achieve organizational objectives.
• Manage employee relations, including conflict resolution, investigations, and disciplinary actions, ensuring fair and consistent application of policies.
• Provide coaching and support to managers in performance management, including addressing performance issues and conducting performance improvement plans.
• Co-create and execute employee engagement initiatives, such as employee engagement survey, employee wellness initiatives, and team-building activities, resulting in improved employee morale and satisfaction.
• Stay updated on HR trends and best practices, making recommendations for process improvements and policy updates.
• Stay updated on market compensation & benefits to ensure market competitiveness and compliance with legal requirements.

• Support HR Business Partner activities, partnering with business leaders to provide guidance on talent management, performance improvement, yearly merit and bonus planning and budgeting to achieve organizational objectives.
• Work closely with managers to identify talent needs, develop job descriptions, and facilitate the recruitment and selection process.
• Conduct employee onboarding and orientation programs to ensure a smooth transition and effective integration into the organization.
• Provide coaching and support to managers in performance management, including addressing performance issues and conducting performance improvement plans.
• Design and create monthly Asia wide employee newsletter to showcase latest organization and people news.
• Administer compensation and benefits programs, ensuring accurate processing of Singapore, Malaysia and Indochina payroll & claims, managing employee benefits enrollment, and new hires onboarding requests.
• Maintain accurate and up-to-date employee records and HR data, utilizing HRIS systems.
• Provide HR support and guidance to employees on various HR-related matters, including policy interpretation, benefits inquiries, and leave administration.

• Manage end-to-end recruitment process for non-managerial positions, including job posting, candidate screening, interviewing, and selection.
• Administer compensation and benefits programs, ensuring accurate processing of Singapore, Malaysia and Indochina payroll & claims, managing employee benefits enrollment, and new hires onboarding requests.
• Maintain accurate and up-to-date employee records and HR data, utilizing HRIS systems.
• Assist in the development and implementation of HR initiatives, such as employee engagement programs, wellness programs and company retreat.
• Design and create monthly Asia wide employee newsletter to showcase latest organization and people news.
• Conduct employee orientation sessions to provide new hires with a comprehensive understanding of company policies, procedures, and culture.
• Provide HR support and guidance to employees on various HR-related matters, including policy interpretation, benefits inquiries, and leave administration.

• As a strategic partner to local Manufacturing leaders, providing HR guidance including workforce planning, talent acquisition, succession planning and yearly merit and bonus planning to achieve organizational objectives.
• Lead and plan the bi-annual Career Fair in Universities (NTU and NUS) to recruit top talents for Global Rotational Development Program.
• Engage and work with recruitment agencies to organise overseas recruitment (India, China and Malaysia) for shopfloor workers.
• Manage employee relations, including conflict resolution, investigations, union negotiation and disciplinary actions, ensuring fair and consistent application of policies.
• Expat management, from pre-assignment preparation, assignment management (relocation, housing, visa and work pass etc), expatriate support and repatriation.
• Partner with 6 sigma to work on cost saving projects.
• Respond to employee inquiries regarding HR policies, procedures, MOM-related queries and general HR-related matters.

Attached to Business Performance Services (IT) department to support the development of banking system using coding language - COBOL