Xin Wei Khoo
Summary
Dynamic and results-oriented Sales Associate with a proven track record at Changi Travel Services, where I excelled in customer engagement and financial accuracy. Skilled in customer service and problem-solving, I significantly contributed to repeat business through exceptional teamwork and collaboration. Expert in managing transactions and fostering positive customer relationships, I consistently enhanced store operations and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Changi Travel Services
06.2022 - 06.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Diploma - Hospitality Management
Beacon International College
11.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
Malay
Upper intermediate (B2)
English
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)
Timeline
Sales Associate
Changi Travel Services
06.2022 - 06.2025
Diploma - Hospitality Management
Beacon International College
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