Xinshan Wu
Summary
Dynamic Interior Designer with a proven track record at 360 Interior, excelling in client communication and 3D rendering software. Successfully managed budgets and timelines, delivering aesthetically pleasing spaces on schedule. Recognized for enhancing client satisfaction through innovative design solutions and effective collaboration with architects and contractors.
Overview
11
11
years of professional experience
Work History
Interior Designer
360 Interior
08.2023 - Current
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
Corporate Sales Coordinator
LEONIAN SINGAPORE PTE. LTD
01.2019 - 03.2023
- Worked closely with the account management team to ensure smooth transition of newly acquired clients.
- Contributed valuable insights during product development discussions based on direct feedback from clients.
- Organized sales presentations and product demonstrations to showcase the company''s offerings effectively.
- Initiated a mentorship program within the sales team, fostering a culture of continuous learning and skill development.
Patient Service Assistant
Raffles Hospital
12.2017 - 12.2018
- Supported clinical staff with efficient management of supplies inventory, placing orders as necessary to maintain optimal stock levels.
- Cultivated a positive atmosphere within the clinic by actively participating in staff meetings, trainings, and contributing to ongoing process improvement initiatives.
- Improved patient satisfaction by providing exceptional customer service and addressing their concerns promptly.
- Provided support for healthcare providers by collecting and accurately recording vital signs, patient histories, and other relevant medical information when needed.
Front Desk Executive
Parc Sovereign Albert Hotel
08.2016 - 10.2017
- Handled confidential information securely by adhering to data privacy regulations and company protocols.
- Assisted guests with reservation modifications, cancellations, and special requests.
- Managed high call volumes, addressing inquiries and directing calls to appropriate departments.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
Front Desk Agent
JW Marriott Marquis Dubai
04.2014 - 06.2016
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Bachelor of Arts - Business With Marketing Management
University of Northumbria At Newcastle
Singapore, Null, Singapore07-2020
Skills
- Client communication
- Interior design
- 3D rendering software
- Interior styling
Timeline
Interior Designer
360 Interior
08.2023 - Current
Corporate Sales Coordinator
LEONIAN SINGAPORE PTE. LTD
01.2019 - 03.2023
Patient Service Assistant
Raffles Hospital
12.2017 - 12.2018
Front Desk Executive
Parc Sovereign Albert Hotel
08.2016 - 10.2017
Front Desk Agent
JW Marriott Marquis Dubai
04.2014 - 06.2016
Bachelor of Arts - Business With Marketing Management
University of Northumbria At Newcastle
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