XIN LU TU
Summary
Friendly and approachable with strong work ethic and positive attitude. Possesses knowledge of food safety standards and exceptional customer service skills. Dedicated to providing memorable experiences and ensuring customer satisfaction.
Experienced with delivering superior customer service and ensuring guest satisfaction. Utilizes strong interpersonal skills to communicate effectively with team members and guests. Knowledge of managing multiple tasks simultaneously to maintain smooth and efficient operations.
Supplying customers with memorable dining experiences and unforgettable service. Talented provider of fast, friendly order reception and food delivery. Accurately fulfills all special requests and addresses individual customer needs to support optimal dining experiences.
Overview
2
2
years of professional experience
Work History
Restaurant Waitress
SICC
Singapore, Singapore
12.2023 - Current
- Provided exceptional customer service by promptly greeting and seating guests.
- Assisted in taking orders accurately and relaying them to kitchen staff.
- Maintained cleanliness of dining area, ensuring a welcoming environment for patrons.
- Collaborated with team members to manage busy shifts efficiently during peak hours.
Education
No Degree - Diploma in Hospitality
Universiti Teknologi Malaysia
Singapore02-2024
Skills
- Order taking
- Memory retention
- Service quality
- Reservation management
- Customer service
- Seating arrangements
- Order documentation
- Table management
- Food hygiene
- Table setting knowledge
- Cleaning and sanitizing
Languages
Malay
Intermediate (B1)
Chinese (Mandarin)
Advanced (C1)
English
Intermediate (B1)
Timeline
Restaurant Waitress
SICC
12.2023 - Current
No Degree - Diploma in Hospitality
Universiti Teknologi Malaysia