Xin Zhang
Summary
Dynamic and reliable professional with a strong background in customer service at Cé La Vi, multitasking in peek hours, excelling in cash handling and fostering positive guest experiences. Proven ability to enhance operational efficiency and support team cohesion, leveraging patience and empathy to engage with diverse customers and drive sales growth.
Overview
4
4
years of professional experience
Work History
Floor Staff Member
Cé La Vi
06.2023 - Current
- Collaborated with team members to streamline workflow and enhance overall efficiency during peak hours.
- Assisted in inventory management by tracking supplies and communicating restock needs effectively.
- Supported event setup and breakdown, contributing to seamless execution of special occasions.
- Trained new staff on operational procedures and customer service standards, fostering a cohesive team environment.
- Contributed to sales growth by actively engaging with customers and promoting store promotions or special offers.
- Provided exceptional customer service, ensuring a welcoming atmosphere for all guests.
- Handled cash transactions accurately and efficiently, ensuring financial integrity at the end of shifts.
- Supported inventory management by conducting regular stock checks and notifying supervisors of low supplies
Office Production Assistant Intern
Sichuan Yinglian Electronic Commerce Com.ltd
China
09.2021 - 04.2022
- Assisted production team in coordinating daily schedules and workflow for efficient operations.
- Managed inventory tracking using production management software to ensure timely material availability.
- Supported quality control processes by conducting routine inspections of finished products.
- Collaborated with cross-functional teams to streamline communication and enhance project timelines.
- Maintained organized filing systems for project documentation, ensuring accessibility and compliance standards.
- Developed strong interpersonal relationships within the workplace through active listening skills and open communication practices that fostered a positive work environment.
Education
Bachelor Of Language - Business
Chengdu International Studies University
China 06.2022
Skills
- Workplace safety
- Cash handling expertise
- Patience and empathy
- Reliability and punctuality
- Customer service
- POS system operation
- Hospitality and accommodation
- Engaging with diverse customers
- Staff support
Timeline
Floor Staff Member
Cé La Vi
06.2023 - Current
Office Production Assistant Intern
Sichuan Yinglian Electronic Commerce Com.ltd
09.2021 - 04.2022
Bachelor Of Language - Business
Chengdu International Studies University