Summary

Overview

Work History

Education

Skills

Websites

Language

References

Singing, travel

Timeline

Xiao Hui Fereen Po

Summary

Resourceful personal & executive secretary, administrative, and HR executive with 15+ years of experience supporting C-level executives and managing office operations. Skilled in handling administrative, HR, and secretarial tasks efficiently and confidentially, including calendar management, travel arrangements, employee engagement, compliance, and event coordination. Known for exceptional organizational skills, managing employee records, overseeing office logistics, and fostering effective communication with stakeholders. Proficient in government submissions, insurance policies, and workforce surveys; adept at adapting to changing business landscapes while taking ownership of responsibilities in structured or fast-paced environments. Committed to operational excellence and seeking a new opportunity to leverage experience and skills in a professional setting for continued growth and impactful contributions.

Overview

years of professional experience

Work History

Admin & HR Executive

Land Equipment Pte Ltd

09.2024 - Current

Provide administrative and secretarial support to Directors.
Coordinating and managing business appointments and meeting schedules.
Compose and edit letters, memos, documents, emails and ensure follow up with those that require answers, response and written replies.
Manage staff attendance (Info-tech), leave, cohesion activity and employee engagement programmes.
Manage the corporate insurance to ensure valid coverage.
Monitor and renew company certification with government bodies.
Attend and respond to government workforce survey and other initiatives.
Coordinate on ISO9001 & ISO45001 audits.
Manage the Company events, activities and other corporate affairs matters.
Manage office facilities, company vehicles, admin software, stationery, and pantry supplies with vendors.
Any other ad-hoc duties as and when assigned.
Reason for leaving: Looking for new opportunities to apply and grow my skills in a more structured, professional environment after gaining valuable experience in a family-run business.

Secretary to Senior Vice President Operations | ASIA PACIFIC

Dormakaba Production GmbH & CO KG

09.2022 - 06.2024

Secretary Duties:
Handle confidential data.
Coordinating and managing business appointments and meeting schedules.
Make travel arrangements and hotel bookings for visitors from overseas and local employees travelling overseas, including VISA related issues.
Organizing and coordinating schedules, event and town hall meetings.
Compile monthly claims (Petrol, car serving, medical claims, travel expenses and submit thru Concur System.
Summary of Business trip and Annual leave.
Admin Duties:
Ordering name card, stationery, pantry supplies and handling incoming mails etc.
Shipping Duties
Prepares and checks all shipping documents to ensure that they are complete and compile with import and export rules and regulations.
Prepare shipping and air freight documentation.
Reason for leaving: Company restructuring

Admin Executive – PA to COO (Under COO's Office)

YHI Corporation (Singapore) Pte Ltd

02.2022 - 09.2022

Duties:
Administrative Support
Act as a first point contact to deal with incoming correspondences, mails and documents.
Arrange meetings, travel bookings, visa applications and accommodations for Management.
Consolidate, prepare and circulate monthly travel / leave schedules.
Monitor, consolidate and circulate monthly subsidiaries' MD reports tp HQ Management staff.
Circulate weekly Smithers report to YHI Group members.
Assist in the coordination and facilitation of business-related activities with external stakeholders such as suppliers, principals and YHI Distribution Group members.
Assist to prepare information to be used for presentations and meetings.
Gather and compile information from various sources as directed by superior.
Prepare and submit expense claims.
Other secretarial support when required.
Office Administration
Order and replenish stationary supplies
Supervise Dispatch Rider
Responsible for all matters pertaining to service maintenance and upkeep
Others Operation's Administrative Support
Attend to correspondences and requirements from the government Authorities (i.e. NEA) such as monthly reports, data compilation.
Support pertaining to WSH matters.
Support for product development/ supplier management/ contract sales matters under Energy & Equipment.
Reason for leaving: Commute to work was very long

Customer Service Representative

Eastman Chemical Pte Ltd

08.2021 - 01.2022

Duties:
Ensure Order Fulfillment, Customer Feedback, enabling processes and moderately complex customer service activities are effectively managed according to business need and strategy through prioritization, negotiation and follow-through.
Effectively build relationships by providing appropriate and timely responsiveness. Develop an internal network to be utilized to support internal partner and customer needs.
Partner with Sales to provide required level of sales support. Effectively manage customer and sales inquiries through closure. When necessary, attend customer visits with Sales.
With direction; collaborate, coordinate and implement solutions in support of customers and cross functional partners while seeking the most optimal solution for both the customer and Eastman.
Communicate effectively and consistently within natural work unit to support back-up requirements and ensure gleaned knowledge is shared appropriately.
Reason for leaving: Got a offer for full time job.

Admin Assistant

Eastman Chemical Asia Pacific Pte Ltd

10.2020 - 07.2021

Duties:
Support Wellness and Employee Engagement programs
Attend to visitors and incoming dispatch
Manage and answer phone calls & enquiries
Distribute incoming courier/documents and mails
Arrange for local courier collection
Franking of local mails once a week
Maintain a filing system
Maintain employee contact listing
Order office supplies & pantry items
Verify and update invoices for expense processing
Administrator for facility booking
Assist and liaise on corporate mobile phone management
Application of Staff card & Visitor pass/Building lift pass
Update of Corporate hotel rates
Reason for leaving: Contract end early due to Covid-19

Admin Executive cum assistant HR to my HR Director

LIPICO Technologies Pte Ltd

01.2012 - 10.2019

Duties:
General admin work
Doing Filing, Monitoring office inventory control
(For Pantry, Stationary, Paper (A4, A3 etc...) Printer Toner for all machine
Printing item such as name card, letterhead, Purchase Order and sticker label and more...)
Picking phone call and transfer
Receiving faxes, mails, sorting and send out to different department
Preparing Purchase Order for different department such as admin, account, project and more. Booking our meeting room, depend tea break or lunch for guests.
Liaising monthly florist for flower replacement
Liaising with air-con Company to schedule for yearly servicing
Liaising with property agent regarding company rental a flat for those colleagues who came over to Singapore from Malaysia to work
Yearly arrange Carpet Cleaning for whole office
Assistant HR Job Scope
Recording all kind Staffs leave and update in our Staff Movement
Such as Annual Leave, Medical leave, Maternity leave, Paternity Leave, Childcare Leave, NS Leave, Unpaid Leave, Hospital Leave, Marriage Leave, Compassion Leave
Handling to purchase to travel insurance for colleagues for going oversea.
Handling event like: Annual Dinner, AGM, Prayer, Oversea trip
Do all year end report (Like Leave Statement etc ) for all staffs
Helping for shortlisted candidates for interview
Liaising with Insurance broker on our Yearly Insurance such as (Group Personal Accident, Group Hospital & Surgery, Commercial Biz Package and Travel)
Reason for leaving: Taking a short break to spend more time with my children.

Sales Support Executive

Premium Automobiles Pte Ltd (Audi)

09.2009 - 01.2012

Duties:
Order processing including insurance of receipts
Daily Visa receipt batching and bank in slip
Generating sales agreements
Administrative support, allocation of stocks & identify prospects
Compilation of registration documents
Reason for leaving: Leaving for better career advancement

Sales Support Administrator

Toshiba Medical Asia Pte Ltd

07.2007 - 08.2009

Duties:
Answering Phone call
Issue Purchase Order, Delivery Order, Invoicing
Monitor shipment fort Thailand, Vietnam, Malaysia from Japan
Update data, inventory control
Reason for Leaving: End of 2 Year Contract

Admin & Sale Coordinator

Nexwell International Pte Ltd

11.2006 - 06.2007

Duties:
Preparing of TT, bank draft
Issuing of invoices, D/O, order processing, delivery arrangement
Answering of calls, handle incoming & outgoing mails
Reason for leaving: Operation Cease

Admin & Sale coordinator

Scientific & Industrial Instrumentation Pte Ltd

10.2005 - 10.2006

Duties:
Issuing of invoices, D/O, order processing, delivery arrangement
Answering of calls, attend to walk-in customers
Handling incoming & outgoing mails
Purchasing of parts from overseas suppliers
Filing and help to chasing of payment from Customer.
Recording of service reports, monitor delivery status etc
Reason for leaving: End of 1 year contract