Summary
Overview
Work History
Education
Skills
Timeline
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CHER SIEW FUNG

CHER SIEW FUNG

Sales Support
Singapore

Summary

A highly organized and resourceful individual with 5 years of experience in streamlining operations, managing client relationships, and ensuring seamless supply chain processes. Proven track record in delivering operational excellence and improving workflow efficiency.


Looking to leverage my expertise in administrative management and client liaison to contribute to a dynamic and growth-focused organization.

Overview

2025
2025
years of professional experience
1
1
year of post-secondary education
3
3
Languages

Work History

Sales Support Administrator

KIAN CONTRACT SINGAPORE
12.2023 - Current
  • Operations Management: Processed over 100+ sales quotations monthly, coordinating with customers to confirm delivery timelines and ensuring a 95% on-time delivery rate.
  • Supplier Coordination: Managed procurement from 10+ suppliers across Southeast Asia, securing timely delivery of goods and arranging 5+ import/export logistics vans weekly.
  • Client Liaison: Successfully liaised with key accounts like McDonald's, KFC, Burger King, Nexus International School, and Amazon, achieving a 95% payment collection success rate within agreed timelines.
  • Contractor Coordination: Oversaw arrangements with 10+ contractors to ensure goods were delivered seamlessly, meeting diverse client requirements.
  • Inventory & Documentation: Conducted periodic stock-takes for a warehouse holding 10,000+ inventory items, maintaining 100% accuracy in documentation and reporting.
  • Quality Control: Ensured all products met quality standards before delivery, resolving 95% of discrepancies within 48 hours.
  • Warehouse Scheduling: Scheduled and managed 20+ warehouse installers monthly to coordinate and ensure a 99% adherence to import/export schedules.

Production Admin

CHAMPION PRECISION MANUFACTURING PTE LTD
5 2019 - 12.2023
  • Streamlined Work Order Management: Processed and managed over 200+ work order flows per month, ensuring production records were consistently 100% accurate and up-to-date, reducing errors by 15% year-over-year.
  • Materials and Inventory Oversight: Ordered materials and supplies required for production, maintaining inventory levels within 5% of target thresholds.
  • Production Scheduling: Scheduled and coordinated weekly production runs across multiple shifts, achieving 98% on-time completion rates and improving overall resource utilization by 12%.
  • Interdepartmental Coordination: Collaborated with 5+ departments, including procurement, operations, and quality assurance, to optimize resource allocation and meet production targets, contributing to a 20% increase in operational efficiency.
  • Administrative Support: Provided comprehensive administrative assistance to a team of 10 managers and staff, streamlining daily operations and reducing administrative turnaround times by 30% through process improvements.
  • Issue Resolution: Proactively resolved operational and administrative challenges, implementing solutions that minimized disruptions and resulted in a 95% resolution rate within the first 24 hours.

Education

GCE'O' LEVEL -

KAPLAN
01.2018 - 12.2018

Skills

Microsoft Office (Word, Excel, PowerPoint)

Inventory Control

Conflict Resolution

Performance monitoring

Workflow Coordination

Communication Skills

Softwares (FASTCode, Quickbook)

Timeline

Sales Support Administrator

KIAN CONTRACT SINGAPORE
12.2023 - Current

GCE'O' LEVEL -

KAPLAN
01.2018 - 12.2018

Production Admin

CHAMPION PRECISION MANUFACTURING PTE LTD
5 2019 - 12.2023

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CHER SIEW FUNGSales Support