As a senior system analyst, I have more than 30 years experience in Telco billing system area. It gave me enough ability to play a key role in software development or support team, especially in billing, payment & credit control areas.
Overview
33
33
years of professional experience
Work History
Technical Lead
Infosys Ltd.
04.2020 - Current
Led a team to provide onsite/offsite support for credit control system ( Debt Manage System) for my client.
Coordinated with cross-departments like CS, FInance, IS, Security to collection the business requirements and provide the solutions accordingly.
Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
Lead Systems Analyst III
M1 Ltd
11.1997 - 03.2020
Led a team to provide end to end support for Billing, Payment & Credit Control module
Led a team of analysts in the successful completion of complex projects, ensuring timely delivery and high-quality results.
Collaborated with cross-functional teams to integrate multiple systems, resulting in seamless data flow and improved information sharing.
Enhanced system performance by conducting comprehensive analysis and implementing strategic improvements.
System Analyst
Singtel
02.1992 - 11.1997
Developed & implemented some major modules of billing system, such as Recurring billing, Non Recurring billing, Bill Assembly etc.
Above billing system was implemented successfully in various companies, such as CCL in UK & Globle Telecom in Philips.
Developed most of modules of Credit Control system. That system provided end-to-end solution for debt management of telco clients.