Zoey Wu
Singapore
Summary
Compelling Project Leader with 7 years of experience planning, scheduling and coordinating successful projects. Excellent understanding of requirements gathering, client consultations and project scope development. Superior track record of meeting stringent deadlines while maintaining adherence to budget and quality restrictions. Proven ability to deliver operational excellence and innovative solutions, optimizing processes and enhancing efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Leader
THALES (DIS) SINGAPORE
2020.01 - Current
- Product Development Leadership: Spearheaded a product development team in an Agile environment, enhancing workflow efficiency and product quality. Utilized iterative development, continuous integration, and active stakeholder engagement to drive successful outcomes and improve overall product performance.
- Adherence to Project Management Best Practices: Ensured adherence to project management best practices, including risk management, quality assurance, and change request control which resulted in high-quality deliverables and maintained project standards and objectives.
- Timely and Quality Product Delivery: Delivered products on time and with high quality by leveraging effective team coordination, task prioritization, and efficient resource allocation. Met project goals and stakeholder expectations through strategic planning and execution.
- Car Connectivity Consortium (CCC) Representation: Functioned as one of the company's representatives in the Car Connectivity Consortium (CCC), participated in regular meetings, and contributed to shaping the CCC R3 specification. Provided technical input on functional test cases and shared the company’s perspectives, significantly influencing the development of industry standards.
SCRUM Master
THALES (DIS) SINGAPORE
2018.01 - 2020.01
- Championed Agile Transformation: As one of the first batch of Scrum Masters during the company's transition from a waterfall to an Agile environment in 2018. Successfully introduced Agile methodologies, guiding the team through the initial challenges of adopting a new approach and ensuring a smooth transition.
- Implemented Agile Ceremonies: Introduced and facilitated key Agile ceremonies, including daily stand-up meetings, sprint planning, sprint reviews, and retrospectives. These ceremonies significantly enhanced team collaboration, transparency, and iterative delivery, leading to more efficient and effective project outcomes.
- Streamlined Project Management: Worked closely with product owners and development teams to transition project management approaches from waterfall to Agile. Ensured seamless integration of Agile practices, which resulted in improved project delivery and stakeholder satisfaction.
- Optimized Workflows and Productivity: Facilitated the resolution of conflicts, impediments, and dependencies within the team. Implemented strategies that optimized workflow, leading to improved productivity and timely delivery of high-quality products. Adhered to project management best practices, including risk management, quality assurance, and change request control.
R&D Engineer
THALES (DIS) SINGAPORE
2012.01 - 2018.01
- Validation of Interoperable Payment Applet: Played a crucial role as part of a dedicated team tasked with developing and validating an interoperable version of the payment applet in secure elements. Collaborated effectively with team members to ensure seamless integration and functionality across various platforms and devices
- Optimization of Mobile Payment Applet Performance: Successfully optimized code to achieve a significant performance boost in mobile payment applet transaction timing. This enhancement led to a notable improvement in user experience and contributed to passing the product's functional certification with flying colors
- Common Criteria Certification: Took charge of the Common Criteria (CC) certification process for the payment applet. Prepared essential documentation conducted rigorous code reviews with external labs, and adeptly addressed certification challenges, ensuring compliance and successful certification.
- Leadership in GlobalPlatform Javacard Applications: Led the development and validation efforts for GlobalPlatform-related Javacard applications. Directed the team through design, implementation, and testing phases, ensuring adherence to industry standards and project milestones.
- Security Champion for Payment Applets: Acted as the security champion within the applet team, focusing on payment-related applications. Collaborated closely with the internal security lab to identify potential risks and implemented robust security countermeasures, safeguarding sensitive payment data and enhancing overall applet security.
Technical Consultant
TIMES SOFTWARE PTE LTD
2010.06 - 2012.03
- Technical Issue Resolution: Provided prompt and effective technical support to clients by addressing and resolving intricate technical issues. Successfully minimized disruptions and ensured high levels of client satisfaction through meticulous problem-solving and timely interventions
- Client Satisfaction Enhancement: Proactively identified and addressed complex technical problems, leading to enhanced client satisfaction. Implemented solutions that not only resolved issues efficiently but also prevented potential future disruptions, contributing to improved client relationships
- Effective Product Training: Conducted comprehensive product training sessions and presentations for clients. Delivered engaging and informative sessions that facilitated a thorough understanding and effective adoption of the company’s products and solutions, resulting in increased client competency and confidence.
R&D Engineer (Firmware)
STOVAL TECHNOLOGIES PTE LTD
2007.05 - 2009.11
- Worked in a C environment and handled projects related to access control system, demonstrating expertise in firmware development for microcontrollers.
- Responsible for designing, developing, and testing microcontroller firmware according to clients' requirements.
Education
Nanyang Technological University
SingaporeHigh School Diploma -
Ngee Ann Polytechnic
Singapore 07.2005
Skills
- Project Management
- Agile Methodologies (ScrumMaster)
- Mobile Payment Technologies
- Digital Identification and Element Technologies
- Car Connectivity Technology
- Embedded Secure Element Technology
- EMV Specifications
- Global Platform, ISO7816, ISO14443
Certification
Certified SCRUM Master, 2018
PMP (Ongoing)
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Project Leader
THALES (DIS) SINGAPORE
2020.01 - Current
SCRUM Master
THALES (DIS) SINGAPORE
2018.01 - 2020.01
R&D Engineer
THALES (DIS) SINGAPORE
2012.01 - 2018.01
Technical Consultant
TIMES SOFTWARE PTE LTD
2010.06 - 2012.03
R&D Engineer (Firmware)
STOVAL TECHNOLOGIES PTE LTD
2007.05 - 2009.11
Nanyang Technological University
High School Diploma -
Ngee Ann Polytechnic
Certified SCRUM Master, 2018
PMP (Ongoing)
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