I like playing a lot of sports, basketball, volleyball, climbing, skating and gym
Xiang Kueh
Part-time Worker At Ritz Carlton
Summary
Dynamic and dedicated professional with extensive experience at the Ritz-Carlton Club, excelling in customer service and guest relations management. Proven ability to maintain order accuracy and ensure a pleasant dining atmosphere, while effectively managing high-volume situations. A fast learner with strong communication skills, committed to delivering exceptional dining experiences.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Waiter
Ritz-Carlton Club
01.2025 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Education
Psychology And Community Development
Ngee Ann Polytechnic
535 Clementi Rd, Singapore 59948904-2028
High School Diploma -
Dunman Secondary School
21 Tampines Street 45, Singapore 529093 04.2001 -
No Degree - Elementary Education
Yumin Primary School
21 Tampines Street 45, Singapore 529093 04.2001 -
Skills
Customer service
Order accuracy
Guest relations management
Order management
Communication skills
Fast learner
Basic computer skills
Time management
Interests
Ocassional volunteering, at community centre or school related programmes
Sports
I play basketball, volleyball and gym for leisure
I recently joined as a team member for Ngee Ann Polytechnic Climbing Club
I have trained in inline skating when I was younger around 8 to 12, and participated in small scale competitions, I also ice skate and skateboard for fun
Timeline
Waiter
Ritz-Carlton Club
01.2025 - Current
High School Diploma -
Dunman Secondary School
04.2001 -
No Degree - Elementary Education
Yumin Primary School
04.2001 -
Psychology And Community Development
Ngee Ann Polytechnic
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