Kok Hao Wong
Accountancy
Summary
Proven leader at KFC, adept in enhancing operational efficiency and team performance. Excelled in fostering staff relationships and optimizing customer experiences, ensuring a clean and organized store environment. Skilled in Microsoft Excel and effective communication, significantly contributing to inventory management and service quality without exceeding a single numerical percentage.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager of Operations
KFC
05.2018 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
No Degree - Accounting
London School of Business And Finance
Singapore 04.2001 -
BBA - Banking And Finance
Multimedia University
Malaysia 04.2001 -
Skills
General Ledger Entries
Additional Information
Been working in food and beverage industry for years and decided to take ACCA for career change. Completed most of the lesson under ACCA and pending for exam.
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Malay
Intermediate (B1)
Certification
ACCA - Association of Chartered Certified Accountants
Timeline
ACCA - Association of Chartered Certified Accountants
12-2024
Assistant Manager of Operations
KFC
05.2018 - 12.2022
No Degree - Accounting
London School of Business And Finance
04.2001 -
BBA - Banking And Finance
Multimedia University
04.2001 -
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