Xavier Yang
Summary
Highly versatile and results-driven professional with diverse experience in account management and interior design. Proven track record in managing client relations, event planning, and logistics during tenure as an Account Manager at PosterWalker. Currently as an Interior Design Consultant, specializing in functional space design, renovation project management, and team coordination. Adept in using AutoCAD and Sketchup to bring creative design solutions to life. Strong ability to bridge client needs with project execution, ensuring seamless completion of complex projects and client satisfaction.
Overview
3
3
years of professional experience
Work History
Interior Design Consultant
Ace’s Design
Singapore
12.2023 - Current
- Conducted site visits during construction phase to ensure adherence to design specifications as well as troubleshoot any issues that arose.
- Streamlined internal processes by implementing efficient project management tools for superior organization.
- Developed comprehensive project estimates based on material costs labor requirements which resulted in accurate quotes pricing structures.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
Account Manager
PosterWalker
Singapore
09.2021 - 12.2023
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Education
Bachelor Of Business - International Business
Royal Melbourne Institute of Technology University
Singapore08.2024
Diploma In Engineering - Engineering Systems And Management
Republic Polytechnic
Singapore05.2019
Skills
- Account Management
- Customer Service
- Client Relations
- Logistics Management
- Human Resources
- Client Communication
- Proficient in AutoCAD
- Proficient in SketchUp
- Operations Management
- Strategic Planning
Timeline
Interior Design Consultant
Ace’s Design
12.2023 - Current
Account Manager
PosterWalker
09.2021 - 12.2023
Bachelor Of Business - International Business
Royal Melbourne Institute of Technology University
Diploma In Engineering - Engineering Systems And Management
Republic Polytechnic