Xavier Liu
Summary
Dynamic professional with a positive attitude and strong leadership skills, demonstrated at McDonald's. Proven ability to enhance customer satisfaction and team productivity through effective problem-solving and adaptability. Experienced in inventory control and customer service, fostering a collaborative environment while ensuring efficient workflows. Eager to learn and contribute to team success.
Overview
3
3
years of professional experience
Work History
Stocker
Scarlett
Singapore
07.2022 - 01.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
Supervisor
Mcdonald's
Canada
08.2019 - 05.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Diploma -
Pierre Elliot Trudeau High School
Canada06.2022
Skills
- Willing to learn
- Positive attitude
- Adaptability
- Customer service
- Patience
- Flexibility
Languages
English
Advanced (C1)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Stocker
Scarlett
07.2022 - 01.2023
Supervisor
Mcdonald's
08.2019 - 05.2022
Diploma -
Pierre Elliot Trudeau High School