Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wynnette Seah

Summary

Dynamic and results-oriented professional with extensive experience in customer service and team collaboration, honed at companies like Daiso. Excelled in engaging customers, enhancing their shopping experience, and efficiently solving problems. Proficient in POS system operations and fluent in multiple languages, significantly contributing to workplace efficiency and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Daiso
07.2024 - 09.2024
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.

Food Service Supervisor

Red Marble Pte Ltd
04.2022 - 05.2023
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.

Host

Burnt Ends Pte Ltd
09.2019 - 02.2021
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Education

Diploma In Psychology - Psychology

MSIS
04.2020

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Cash Handling
  • Customer Engagement
  • Product Knowledge
  • Stocking and Receiving
  • Store maintenance
  • FLUENT IN LANGUAGE
  • POS system operations

Languages

Chinese (Cantonese)
Upper intermediate (B2)
Chinese (Mandarin)
Upper intermediate (B2)
English
Bilingual or Proficient (C2)
Malay
Elementary (A2)

Timeline

Retail Sales Associate

Daiso
07.2024 - 09.2024

Food Service Supervisor

Red Marble Pte Ltd
04.2022 - 05.2023

Host

Burnt Ends Pte Ltd
09.2019 - 02.2021

Diploma In Psychology - Psychology

MSIS
Wynnette Seah