WYMAN KUAN
Summary
Compassionate Certified TCM Meridian Massage Therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies. Attentive Certified Massage Therapist with 19 years of experience implementing myriad approaches to physical and mental restoration. Matches optimal therapeutic techniques to reported symptoms. Skilled professional ameliorating pain and renewing body and mind. Licensed Massage Therapist certified in multiple techniques. Continuously trains in massage methods to give clients best possible experiences and results. Empowers and supports clients dealing with stress and physical ailments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Certified TCM Meridian Massage Therapist position. Ready to help team achieve company goals.
Overview
33
33
years of professional experience
Work History
Certified TCM Meridian Massage Therapist
Syoujin TCM Wellness
09.2022 - Current
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Utilized massage techniques to address diverse needs with deep tissue, therapeutic and sports massage.
- Educated clients on benefits of massage therapy and importance of self-care.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
- Maintained client treatment records and designed long-term care programs for return customers.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Performed sanitization tasks to keep massage environment clean and safe.
- Educated clients on benefits of massage and recommended home care techniques.
- Collaborated with other healthcare professionals to develop treatment plans.
- Performed aroma therapies and specialized relaxation techniques.
- Assessed clients to determine appropriate massage techniques to apply.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
Certified TCM Meridian Massage Therapist
Herbal Footcare Health And Beauty Centre
03.2022 - 06.2022
- Educated clients on benefits of massage therapy and importance of self-care.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Utilized massage techniques to address diverse needs with deep tissue, therapeutic and sports massage.
- Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Utilized hot stones, aromatherapy and other therapeutic treatments.
- Performed sanitization tasks to keep massage environment clean and safe.
- Administered Swedish, deep tissue and sports massage techniques.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Assessed clients to determine appropriate massage techniques to apply.
- Educated clients on benefits of massage and recommended home care techniques.
Certified TCM Meridian Massage Therapist
MING ZU FOOT REFLEXOLOGY PTE. LTD
04.2015 - 07.2017
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Provided clear, concise instructions to clients to prepare for massage services.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
Certified TCM Meridian Massage Therapist
Pai Nian Traditional Chinese Medicine
04.2004 - 04.2015
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Administered Swedish, deep tissue and sports massage techniques.
- Provided clear, concise instructions to clients to prepare for massage services.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Registered and managed case files, detailed notes and progress on database to enable tracking history and maintain accurate records.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Performed sanitization tasks to keep massage environment clean and safe.
- Educated clients on benefits of massage and recommended home care techniques.
- Researched new massage techniques and treatments.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Worked with clients to ascertain medical history, potential issues, and areas needing support.
- Collaborated with other healthcare professionals to develop treatment plans.
- Advised clients on areas such as posture, at-home exercises and stretches.
Auto Parts Dealer Agent
SIN FOOK HENG AUTO PARTS (IPOH) SDN. BHD.
11.1995 - 02.2004
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
Automobile Technician
Continental Tyre & Auto Centre
07.1990 - 10.1995
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Education
Bachelor of Science - Anatomy And Physiology
CIBTAC BEAUTY THERAPY & COSMETOLOGY CONFEDERATION
SINGAPORE10.2015
GED -
POI LAM NATIONAL TYPE SECONDARY SCHOOL IPOH, PERAK
IPOH, PERAK, MALAYSIA06.1990
Skills
- Aromatherapy and Reflexology
- Anatomy
- Myofascial Release
- Swedish Massage
- Manual Lymphatic Drainage Massage
- Deep Tissue Massage
- Trigger Point Massage
- Knead Muscles
- Body Mechanics
- Strong Manual Dexterity
- Interdisciplinary Care
- Rehabilitation Planning
- Sports Massage
- Relaxation Techniques
- Cranial Sacral Therapy
- Stress Relief Massage
- Reflexology
- Physiotherapy
- Acute and Chronic Pain Management
- Information Updates
- Calendaring Software
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Intermediate (B1)
Malay
Upper intermediate (B2)
Chinese (Cantonese)
Bilingual or Proficient (C2)
Indonesian
Intermediate (B1)
Timeline
Certified TCM Meridian Massage Therapist
Syoujin TCM Wellness
09.2022 - Current
Certified TCM Meridian Massage Therapist
Herbal Footcare Health And Beauty Centre
03.2022 - 06.2022
Certified TCM Meridian Massage Therapist
MING ZU FOOT REFLEXOLOGY PTE. LTD
04.2015 - 07.2017
Certified TCM Meridian Massage Therapist
Pai Nian Traditional Chinese Medicine
04.2004 - 04.2015
Auto Parts Dealer Agent
SIN FOOK HENG AUTO PARTS (IPOH) SDN. BHD.
11.1995 - 02.2004
Automobile Technician
Continental Tyre & Auto Centre
07.1990 - 10.1995
Bachelor of Science - Anatomy And Physiology
CIBTAC BEAUTY THERAPY & COSMETOLOGY CONFEDERATION
GED -
POI LAM NATIONAL TYPE SECONDARY SCHOOL IPOH, PERAK
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