MS OFFICE
WULAN OKTAVIA
QUALITY ASSURANCE & CONTROL
Summary
Dynamic Quality Assurance Specialist with a proven track record at PT. DASAN PANPACIFIC INDONESIA, excelling in quality improvements and team collaboration. Successfully mentored junior staff and resolved non-conformance issues, enhancing customer satisfaction. Skilled in documentation and reporting, I drive continuous improvement through effective problem-solving and leadership.
Overview
3
3
years of professional experience
Work History
Quality Assurance Specialist
PT. DASAN PANPACIFIC INDONESIA
01.2022 - 01.2025
- Promoted a culture of continuous improvement within the organization by leading training sessions on various aspects of quality control methodologies.
- Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
- Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
- Documented and reported quality assurance outcomes, providing actionable insights for product development teams.
- Conducted investigations into questionable test results.
Education
DIPLOMA IN COMPUTER AND ACCONTANCY
AMIK CITRA BUANA INDONESIA
INDONESIA12-2020
Skills
Quality assurance
Team collaboration
Quality improvements
Project management
Team leadership
Documentation and reporting
Problem-solving skills
Software
Timeline
Quality Assurance Specialist
PT. DASAN PANPACIFIC INDONESIA
01.2022 - 01.2025
DIPLOMA IN COMPUTER AND ACCONTANCY
AMIK CITRA BUANA INDONESIA
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