Community work
Woo Yen Yeen
HR Benefits Management Specialist
Summary
Enthusiastitic HR Benefits Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Benefits and Management. Motivated to learn, grow and excel in tech industry.
Experience Sales Management with over 7 years of experience in shipping industry. Excellent reputation for resolving problems and improving customer satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
HR Benefits Management Specialist
Global Rewards Company
02.2018 - Current
- Worked with customers to understand needs and provide excellent service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Timely Onboarding and Offboarding of employees in to benefits plan.
- Assist with employees on Pension, Benefits , Medical queries
- Prepared variety of different written communications, reports and documents.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
Educator
Gracefields Kindergarten
01.2010 - 12.2018
- Collaborated with adults and children to provide safe and educational experience.
- Chose materials and developed lesson plans to enhance skills for individual students.
- Built relationships and communicated with parents to provide best learning environment for children.
- Developed and implemented engaging lesson plans to keep learner attention.
- Differentiated instruction to meet needs of diverse learners.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
COUNTRY SALES MANAGER
EXIM (M) SDN BHD
01.2000 - 06.2003
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Monitored sales team performance, analyzed sales data and reported information to area managers.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
SALES EXECUTIVE
MAERSK (M) SDN BHD
01.1995 - 01.2000
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
Education
Bachelor of Science - Psychology
COLORADO STATES UNIVERSITY
United States ( Colorado ) 01.2006 - 12.2010
No Degree - WSQ PROFESSIONAL DIPLOMA IN EARLY CHILDHOOD CARE
KLC International Institute
Singapore 04.2001 -
ADVANCE DIPLOMA IN BUSINESS STUDIES
HERIOTT WATT UNIVERSITY
UNITED KINGDOMSkills
Human Resources Management (HRM)
undefinedAdditional Information
* I am also a volunteer at Hospice center.
* Member of Residence committee
* Community First Aider ( C2E )
Interests
Playing Music
Reading
Timeline
HR Benefits Management Specialist
Global Rewards Company
02.2018 - Current
Educator
Gracefields Kindergarten
01.2010 - 12.2018
Bachelor of Science - Psychology
COLORADO STATES UNIVERSITY
01.2006 - 12.2010
No Degree - WSQ PROFESSIONAL DIPLOMA IN EARLY CHILDHOOD CARE
KLC International Institute
04.2001 -
COUNTRY SALES MANAGER
EXIM (M) SDN BHD
01.2000 - 06.2003
SALES EXECUTIVE
MAERSK (M) SDN BHD
01.1995 - 01.2000
ADVANCE DIPLOMA IN BUSINESS STUDIES
HERIOTT WATT UNIVERSITY
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