Overview
Work History
Summary
Education
Languages
Timeline
SalesAssociate
WongWunHau

WongWunHau

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Sales Associate

Casa Holdings
09.2016 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Challenger
03.2012 - 06.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Education

SPM -

St.Michael
Sandakan,Sabah
2004.01 - 2008.11

Languages

English
Chinese (Mandarin)
Chinese (Cantonese)
Malay

Timeline

Sales Associate

Casa Holdings
09.2016 - 02.2025

Sales Associate

Challenger
03.2012 - 06.2016

SPM -

St.Michael
2004.01 - 2008.11

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