Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Wong Zhen Xiang Melvin

Wong Zhen Xiang Melvin

Singapore

Summary

I am proactive in managing my career growth by putting the extra mile to obtain a higher qualification. I am also keen to seek better growth opportunities with the right role. I have a well mix of work experience (both in admin / accounts and B2C retail) in administrative and retail operation which are both valuable. Through my various roles and part-time study, I have demonstrated my ability, enthusiasm, and willingness to work hard, to learn and to adapt to new things and to seek a role which I can contribute my skills and experience, as well as offering opportunity for me to progress and grow with the company.

Overview

10
10
years of professional experience
3
3
Certifications
4
4
Languages

Work History

Strata Residential Officer

Savills Property Management Pte Ltd
04.2024 - Current
  • Property Maintenance and Management : Supervising and coordinating maintenance activities, including repairs and routine upkeep, ensuring all work is completed to required standards.
  • Inspections and Compliance: Conducting regular inspections of properties and common areas to ensure they are well-maintained and compliant with relevant regulations and standards.
  • Contractor Management: Overseeing contractors, ensuring they meet contractual obligations, and certifying completion of work.
  • Tenant/Owner Relations: Addressing inquiries, complaints, and other issues from tenants and owners, fostering positive relationships.
  • Administrative Tasks: Managing records, preparing reports, preparing circular and handling other administrative duties related to property management.
  • Emergency Response: Being prepared to respond to emergencies related to the property, ensuring the safety and well-being of occupants.
  • Team Supervision: Supervising and managing teams of site staff (security , cleaner ,aircon team and landscaper etc involved in property maintenance and operations.
  • Other Duties: Performing various ad-hoc duties as assigned by managers
  • Aircon system management VRV system





Admin Assistant / Property Officer

Landsfield Property Consultants Pte Ltd
03.2022 - 04.2024
  • Company Overview: Landsfield Property is a property management company providing a wide range of professional services to manage private properties in Singapore.
  • Prepare and check accuracy of suppliers’ invoices and payment vouchers.
  • Access and manage assigned property’s bank portal (DBS Ideal) to ensure timely receipt from residential customers.
  • Verifying details and timely preparation of quarterly billing to residential customers, and to follow up on collection for late payments.
  • Attend to customer queries whenever is required.
  • Processing staff claims & petty cash transactions.
  • Assist facility manager in a wide range of daily administrative tasks eg bookings, email/phone correspondences.
  • Attend and handle the complaint and enquiring processes, and report to condo manager when necessary.
  • Meeting with suppliers to source and obtain quotations (includes making recommendations for approval).
  • Conduct daily inspection of the common area in the estate to ensure in-house vendors (cleaners, security team, landscaping attendants) have completed their respective tasks satisfactorily.
  • Achievements
  • Recognized and acknowledged by management for my ability to work effectively as Admin Officer
  • Has been given the opportunity to undertake the work of Property Officer.

Admin / Inventory Assistant

Dasoon Pte Ltd
01.2020 - 03.2022
  • Admin / Payables / Logistics
  • Processing of sales orders, ensuring timely and accurate invoicing to customers (B2B).
  • Coordinating and maintaining communication with customers relating to delivery orders (deliveries of goods and urgent ordering requirements).
  • Attending and resolving customers related issues.
  • Requesting of credit notes from suppliers for incomplete and / or damaged deliveries.
  • Managing and maintaining legal requirements surrounding food importation and safety standards compliance as set down by government agency (eg Singapore Food Agency).
  • Providing support to other ad-hoc administrative matters.
  • Inventory management
  • Stock receipts and checking all deliveries are in proper condition.
  • Organizing stock storage according to FIFO.
  • Warehouse maintenance to ensure tidiness, cleanliness, and easy access for efficient stock dispatching.
  • Periodic stock take and stock reconciliation.
  • Operating forklift to move stock around the warehouse for maximum space efficiency.
  • Achievement
  • I am being assigned with an expanded and cross function role in both admin and inventory management within a short period of time, demonstrating my work commitments and abilities.

Sales Executive

Luk Fook Jewellery & Chow Tai Fook Jewellery
01.2018 - 01.2020
  • B2C management
  • Educating customers and promoting the latest trend within the jewellery industry to cross sell and upsell
  • Maintaining and managing excellent relationship with customers
  • Identifying and attending to potential queries in a professional manner, gaining credibility among customers
  • Inventory administration
  • Opening and issuance of sales invoice for every sales transaction
  • Responsible for daily reconciliation of high value jewellery items
  • Achievements
  • Built a pool of regular customers requesting to be serviced by myself
  • Made the sale of a 2 carat ring which was significant for a new entry level staff – @ Luk Fook

Admin Clerk / Store Keeper

IJC Enterprise
01.2016 - 01.2018
  • Company Overview: IJC is a Malaysia based company specializing in providing supplies to hotels / hospitality industry
  • Admin / payables / logistics
  • Processing of sales orders, ensuring timely and accurate invoicing to customers (B2B)
  • Coordinating with customers about delivery orders (deliveries of goods and urgent ordering requirements)
  • Requesting of credit notes from suppliers for incomplete and / or damaged deliveries
  • Providing support to other adhoc administrative matters
  • Inventory management
  • Stock receipts and checking all deliveries are in proper conditions
  • Organizing stock storage according to FIFO
  • Warehouse maintenance to ensure tidiness, cleanliness and easy access for dispatching accordingly
  • Periodic stock take and stock reconciliation
  • Handling storage equipment at the warehouse

Education

Diploma - Global Supply Chains Management

PSB Academy
06.2023

Certificate - Business Management

PSB Academy
04.2022

MBA - Business Administration

Universiti Teknologi Malaysia
Malaysia
04.2001 -

Skills

Ms Office World

Certification

Certificate Business Administration

Timeline

Strata Residential Officer

Savills Property Management Pte Ltd
04.2024 - Current

Admin Assistant / Property Officer

Landsfield Property Consultants Pte Ltd
03.2022 - 04.2024

Admin / Inventory Assistant

Dasoon Pte Ltd
01.2020 - 03.2022

Sales Executive

Luk Fook Jewellery & Chow Tai Fook Jewellery
01.2018 - 01.2020

Admin Clerk / Store Keeper

IJC Enterprise
01.2016 - 01.2018

MBA - Business Administration

Universiti Teknologi Malaysia
04.2001 -

Certificate - Business Management

PSB Academy

Diploma - Global Supply Chains Management

PSB Academy

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Wong Zhen Xiang Melvin