Wong Zhen Xiang Melvin
Singapore
Summary
I am proactive in managing my career growth by putting the extra mile to obtain a higher qualification. I am also keen to seek better growth opportunities with the right role. I have a well mix of work experience (both in admin / accounts and B2C retail) in administrative and retail operation which are both valuable. Through my various roles and part-time study, I have demonstrated my ability, enthusiasm, and willingness to work hard, to learn and to adapt to new things and to seek a role which I can contribute my skills and experience, as well as offering opportunity for me to progress and grow with the company.
Overview
10
10
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Strata Residential Officer
Savills Property Management Pte Ltd
Singapore, Singapore
04.2024 - Current
- Property Maintenance and Management : Supervising and coordinating maintenance activities, including repairs and routine upkeep, ensuring all work is completed to required standards.
- Inspections and Compliance: Conducting regular inspections of properties and common areas to ensure they are well-maintained and compliant with relevant regulations and standards.
- Contractor Management: Overseeing contractors, ensuring they meet contractual obligations, and certifying completion of work.
- Tenant/Owner Relations: Addressing inquiries, complaints, and other issues from tenants and owners, fostering positive relationships.
- Administrative Tasks: Managing records, preparing reports, preparing circular and handling other administrative duties related to property management.
- Emergency Response: Being prepared to respond to emergencies related to the property, ensuring the safety and well-being of occupants.
- Team Supervision: Supervising and managing teams of site staff (security , cleaner ,aircon team and landscaper etc involved in property maintenance and operations.
- Other Duties: Performing various ad-hoc duties as assigned by managers
- Aircon system management VRV system
Admin Assistant / Property Officer
Landsfield Property Consultants Pte Ltd
Singapore
03.2022 - 04.2024
- Company Overview: Landsfield Property is a property management company providing a wide range of professional services to manage private properties in Singapore.
- Prepare and check accuracy of suppliers’ invoices and payment vouchers.
- Access and manage assigned property’s bank portal (DBS Ideal) to ensure timely receipt from residential customers.
- Verifying details and timely preparation of quarterly billing to residential customers, and to follow up on collection for late payments.
- Attend to customer queries whenever is required.
- Processing staff claims & petty cash transactions.
- Assist facility manager in a wide range of daily administrative tasks eg bookings, email/phone correspondences.
- Attend and handle the complaint and enquiring processes, and report to condo manager when necessary.
- Meeting with suppliers to source and obtain quotations (includes making recommendations for approval).
- Conduct daily inspection of the common area in the estate to ensure in-house vendors (cleaners, security team, landscaping attendants) have completed their respective tasks satisfactorily.
- Achievements
- Recognized and acknowledged by management for my ability to work effectively as Admin Officer
- Has been given the opportunity to undertake the work of Property Officer.
Admin / Inventory Assistant
Dasoon Pte Ltd
Singapore
01.2020 - 03.2022
- Admin / Payables / Logistics
- Processing of sales orders, ensuring timely and accurate invoicing to customers (B2B).
- Coordinating and maintaining communication with customers relating to delivery orders (deliveries of goods and urgent ordering requirements).
- Attending and resolving customers related issues.
- Requesting of credit notes from suppliers for incomplete and / or damaged deliveries.
- Managing and maintaining legal requirements surrounding food importation and safety standards compliance as set down by government agency (eg Singapore Food Agency).
- Providing support to other ad-hoc administrative matters.
- Inventory management
- Stock receipts and checking all deliveries are in proper condition.
- Organizing stock storage according to FIFO.
- Warehouse maintenance to ensure tidiness, cleanliness, and easy access for efficient stock dispatching.
- Periodic stock take and stock reconciliation.
- Operating forklift to move stock around the warehouse for maximum space efficiency.
- Achievement
- I am being assigned with an expanded and cross function role in both admin and inventory management within a short period of time, demonstrating my work commitments and abilities.
Sales Executive
Luk Fook Jewellery & Chow Tai Fook Jewellery
Genting, Malaysia
01.2018 - 01.2020
- B2C management
- Educating customers and promoting the latest trend within the jewellery industry to cross sell and upsell
- Maintaining and managing excellent relationship with customers
- Identifying and attending to potential queries in a professional manner, gaining credibility among customers
- Inventory administration
- Opening and issuance of sales invoice for every sales transaction
- Responsible for daily reconciliation of high value jewellery items
- Achievements
- Built a pool of regular customers requesting to be serviced by myself
- Made the sale of a 2 carat ring which was significant for a new entry level staff – @ Luk Fook
Admin Clerk / Store Keeper
IJC Enterprise
01.2016 - 01.2018
- Company Overview: IJC is a Malaysia based company specializing in providing supplies to hotels / hospitality industry
- Admin / payables / logistics
- Processing of sales orders, ensuring timely and accurate invoicing to customers (B2B)
- Coordinating with customers about delivery orders (deliveries of goods and urgent ordering requirements)
- Requesting of credit notes from suppliers for incomplete and / or damaged deliveries
- Providing support to other adhoc administrative matters
- Inventory management
- Stock receipts and checking all deliveries are in proper conditions
- Organizing stock storage according to FIFO
- Warehouse maintenance to ensure tidiness, cleanliness and easy access for dispatching accordingly
- Periodic stock take and stock reconciliation
- Handling storage equipment at the warehouse
Education
Diploma - Global Supply Chains Management
PSB Academy
06.2023
Certificate - Business Management
PSB Academy
04.2022
MBA - Business Administration
Universiti Teknologi Malaysia
Malaysia 04.2001 -
Skills
Ms Office World
Google, PowerPoint
Negotiation
Maintenance coordination
Access control
Teamwork and collaboration
Punctuality
Time management
Multitasking
Certification
Certificate Business Administration
Timeline
Strata Residential Officer
Savills Property Management Pte Ltd
04.2024 - Current
Admin Assistant / Property Officer
Landsfield Property Consultants Pte Ltd
03.2022 - 04.2024
Admin / Inventory Assistant
Dasoon Pte Ltd
01.2020 - 03.2022
Sales Executive
Luk Fook Jewellery & Chow Tai Fook Jewellery
01.2018 - 01.2020
Admin Clerk / Store Keeper
IJC Enterprise
01.2016 - 01.2018
MBA - Business Administration
Universiti Teknologi Malaysia
04.2001 -
Certificate - Business Management
PSB Academy
Diploma - Global Supply Chains Management
PSB Academy