Wong Yu Jie
Summary
Dedicated and results-driven professional with extensive experience in the food and beverage industry. Skilled in managing high-volume operations, ensuring top-tier customer service, and optimizing workflow efficiency. Proven ability to lead teams, improve operational processes, and maintain high standards of quality and hygiene. Adept at adapting to fast-paced environments while consistently meeting and exceeding targets. Committed to fostering a positive work culture and delivering exceptional guest experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Head Chef
Simply Western
02.2020 - 09.2022
- Maintains a clean and safe environment instructing staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
- Oversee food preparation, production and to develop new and innovative food products good quality food to meet market and customers expectations.
- To ensure that all staff are constantly trained to effect good portion control and pleasing presentation of dishes.
- To ensure that all statutory hygiene requirements are diligently followed.
- Fully responsible for the efficent running of the kitchen.
Chef Assistant
Rasa Sayang
10.2018 - 12.2019
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
Service Supervisor
Brewerkz
11.2022 - Current
- Optimized scheduling processes to ensure adequate staffing levels during peak hours while controlling labor costs effectively.
- Improved customer satisfaction by ensuring prompt and accurate service in a fast-paced environment.
- Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
- Managed reservations, table assignments, and seating plans to maximize restaurant capacity and minimize wait times for guests.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
Education
Diploma: Maritime Studies -
Institute of Maritime & Business Management | Sing
180B Bencoolen St2024
GCE “N” Levels -
TOUCH Youth Learning Centre
162 Bukit Merah Central 2012
Skills
- Coordination
- Performance Improvement
- Staffing and Sales Reporting
- Managing Reservations
- Team Work and Collaboration
- Time Management
- Problem Solving
- Communication
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Certification
- F&B Safety and Hygiene Course (2018)
- Wine Service Course (2023)
Timeline
Service Supervisor
Brewerkz
11.2022 - Current
Assistant Head Chef
Simply Western
02.2020 - 09.2022
Chef Assistant
Rasa Sayang
10.2018 - 12.2019
Diploma: Maritime Studies -
Institute of Maritime & Business Management | Sing
GCE “N” Levels -
TOUCH Youth Learning Centre
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