WONG YEE LING
Summary
Experienced and highly skilled Dental Technician with 10 years of experience, including 9 years working in Singapore. Graduate of a Dental Technology program in Taiwan, with a strong specialization in fixed prosthodontics—particularly porcelain layering, morphology, and anterior aesthetics. Proficient in digital dental design using 3Shape and Exocad. Currently working as a Dental Laboratory Manager, leading a team of technicians, training junior staff, and overseeing daily lab operations. Fluent in English, Mandarin, Cantonese and Malay, with excellent communication skills and case coordination experience.
Overview
11
11
years of professional experience
Work History
Laboratory Dental Manager
Yttrialab Dental Services
03.2020 - Current
- Supervised daily operations of the dental laboratory, ensuring compliance with safety regulations and dental industry quality standards.
- Managed case scheduling, technician assignment, and production timelines to optimize workflow and meet clinic timelines.
- Trained and mentored dental technicians on the laboratory procedures, CAD/CAM design, and equipment handing to build team proficiency.
- Oversaw the use and maintenance of dental lab equipment including scanners, 3D printers, milling machines and porcelain ovens.
- Conducted quality control checks on prosthetics such as crowns, bridges, veneers and implant supported restorations to ensure precision and aesthetic standards.
- Managed dental material inventory and supply orders, maintaining cost efficiency and stock readiness.
Senior Dental Technician
Precision Dental Laboratory
01.2018 - 02.2020
- Specialize in the design and fabrication of fixed restorations including zirconia crowns, bridges, veneers and implant- supported prostheses.
- Proficient in CAD/CAM system ( Exocad, 3Shape of digital crown/ bridge and implant case design.
- Perform porcelain layering, staining and glazing for anterior aesthetic cases.
- Collaborate with dentists to clarify design, shade and cases requirements.
- Guide junior technicians and ensure workflow efficiency in the fixed department.
- Self-motivated, with a strong sense of personal responsibility.
Dental Lab Technician, In House
Cad Cam Dental Lab Pte Ltd
04.2016 - 12.2017
- Fabricated custom dental prosthetics using CAD/CAM technology to ensure precise fit and functionality.
- Collaborated with dentists to interpret prescriptions and provide tailored solutions for patient care.
- Conducted quality control assessments on dental appliances to maintain high standards of accuracy and durability.
- Mentored junior technicians in laboratory procedures, enhancing team efficiency and skill development.
Junior Dental Technician
Ruixue Dental Sdn Bhd Malaysia
03.2015 - 03.2016
- Fabricated dental prosthetics using precision tools and advanced materials.
- Collaborated with dentists to ensure accurate specifications for restorations.
- Performed adjustments and repairs on existing dental appliances to maintain quality standards.
- Mentored junior technicians on best practices in prosthetic fabrication techniques.
Dental Technician Intern
Der-Lim Laboratory
08.2014 - 01.2015
- Responsible for packing cases and ensuring timely delivery and collection.
- Performed essential laboratory tasks including plaster model casting, metal casting, metal polishing, wax modeling, soldering, metal post fabrication, and temporary crown construction.
- Assisted in designing crowns, bridges, and implant restorations using CAD/CAM software (Wieland system).
- Gained hands-on experience in the complete workflow of fixed prosthodontics.
Dental Technician Intern
Jordan Dental Laboratory
06.2014 - 08.2014
- Interpreted and followed dentist’s instructions to fabricate custom dentures tailored to individual patient needs.
- Constructed both full and partial dentures for edentulous and partially edentulous cases.
- Performed essential removable prosthodontic procedures, including record base construction, articulator mounting, flasking, wax elimination, acrylic packing, deflasking, and final polishing.
- Executed porcelain-fused-to-metal (PFM) workflow: step-by-step opaque application, porcelain build-up, morphology adjustment (tooth anatomy shaping), and final staining and glazing.
- Ensured high precision in occlusion, function, and aesthetics in both removable and fixed restorations.
Education
Diploma in Business Administration, Digital Market
PSD Academy
Singapore05-2021
Diploma In Dental Technology
Central Taiwan University Of Science And Technology
Taiwan 01-2015
A-LEVEL
SMK ST. George
Malaysia12-2011
O-Level
SMK Darul Ridwan
Malaysia12-2009
Skills
- Fixed prosthodontics: crowns, bridges, Veneers
- Ceramic Layering and staining (Anterior Esthetics)
- CAD/CAM design (3shape, Exocad)
- Digital workflow: intraoral scans, 3D printing, milling
- Material handling: Lisi, Emax, Zirconia, PMMA, Metal, Wax
Technical Skills
- Dental lab operations management
- Team supervision and technician training
- workflow scheduling ans case tracking
- Clinician communication and techinical consultation
- Inventory control and supplier coordination
Management and Communication
Certification
DENTAL TECHNOLOGY
Timeline
Laboratory Dental Manager
Yttrialab Dental Services
03.2020 - Current
Senior Dental Technician
Precision Dental Laboratory
01.2018 - 02.2020
Dental Lab Technician, In House
Cad Cam Dental Lab Pte Ltd
04.2016 - 12.2017
Junior Dental Technician
Ruixue Dental Sdn Bhd Malaysia
03.2015 - 03.2016
Dental Technician Intern
Der-Lim Laboratory
08.2014 - 01.2015
Dental Technician Intern
Jordan Dental Laboratory
06.2014 - 08.2014
Diploma in Business Administration, Digital Market
PSD Academy
Diploma In Dental Technology
Central Taiwan University Of Science And Technology
A-LEVEL
SMK ST. George
O-Level
SMK Darul Ridwan
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