Accomplished payroll professional with over 9 years of experience in payroll management and process optimization. Proven track record in fostering team collaboration and adapting to evolving needs. Expertise in compliance and system management to drive overall efficiency and achieve high standards.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Payroll Team Lead
AUTOMATIC DATA PROCESSING SINGAPORE
02.2019 - Current
Co-Lead a team of 6 payroll professionals to process payroll for 7000+ employees monthly across 200+ client organizations in various industries.
Achieved ADP SEA record high NPS 73 (vs target of 54) by driving efficiency and enhancing service quality.
Ensure Payroll accuracy , compliance with Singapore Labor laws and timely statutory fillings including CPF , IRAS tax submissions and Employment income filling ( IR21 & IR8E).
Lead to work with implementation team and onboarding for newly transitioned clients to team monthly.
Serve as a key point of contact for client stakeholders, internal teams to address escalations and ensure seamless delivery.
Mentor Juniors team members and new hires improving productivity and service delivery through regular training and coaching.
Act as RIM ( Records and information Management) Lead for SEA, driving purge activities in alignment with global data retention and compliance policies.
Support UAT activities by working closely with product team on testing and validation platform improvement for payroll operations.
Conducted regular performance reviews for team members to identify areas of improvement and provide constructive feedback.
HR Cum Admin Manager
EASY FLY INTERNALTIONAL HOLDINNG PTE LTD
02.2017 - 01.2019
Assist CEO & COO overseeing daily operations and work executive.
Assist in handle Legal issues.
Assist in IT support.
Supplier sourcing and dealing.
Assist in Purchasing order.
Assist in Inventory management.
Assist in Fund raising and venture.
In charge Full Spectrum of HR and Admin work.
Monthly Payroll processing (200+ Headcount over 8 companies).
Apply, Cancel, Renew, Extend and Monitor Working Permit.
File and Clear Tax (IRAS 21).
Handle entire recruitment and on boarding process.
Liaise with Government body on statutory matter (MOM, CPF, MINDEF, PROFAMILY, IRAS and etc).
Maintain and update employeesʼ data in HR system and file.
Renewal of Insurance.
Support administration work of insurance claim, government paid leave, maternity leave, childcare leave, NS claim, etc.
Administrative work (purchasing & requisition).
Event planning and organize.
Assist company long term planning and strategic implementation.
Participate in expansion activities (investment & acquisition).
Assist in set up and established of new company with achieved targeted profit within 3 months.
Assist in stabling of operations, management and HR in newly set up company.
Established company policy that accomplished with company needs and implemented within 1 months.
Organized and Customized New HR System that facilitate efficiency of HR Work.
Education
Bachelor of Business Administration (HONS) - Human Resource Management
MULTIMEDIA UNIVERSITY
10.2013 - 10.2016
Foundation of Business Management - undefined
Multimedia University
Skills
Payroll Operation Management
Client Relationship Management
SAAS (ADP Vista Payroll System)
Leadership & Team Management
Singapore Payroll Employment Law
Statutory & Tax Compliance
Cross Functional Collaboration
Microsoft Excel & Word
Personal Info
Singapore Permanent Resident
DOB: 11 Aug 1994
Timeline
Payroll Team Lead
AUTOMATIC DATA PROCESSING SINGAPORE
02.2019 - Current
HR Cum Admin Manager
EASY FLY INTERNALTIONAL HOLDINNG PTE LTD
02.2017 - 01.2019
Bachelor of Business Administration (HONS) - Human Resource Management