WONG SHEUE CHI
Summary
Passionate customer service professional with a strong background in client relations, time management, and luxury customer experience. Adept at building long-term relationships, providing personalized services, and delivering an elevated shopping experience. With a background in hairstyling and fashion, I bring deep understanding of style, aesthetic, and attention to detail. Eager to transition into the luxury retail industry, leveraging my ability to connect with clients, drive sales, and uphold the brand's heritage of excellence.
Overview
6
6
years of professional experience
Work History
Hairstylist
Hair Inn Essen.tial
03.2024 - Current
- Build strong, personalized client relationships through exceptional service and attention to detail.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Managed high-end products sales educating clients premium haircare, mirroring luxury retail interactions.
Hairstylist
J Cuts Studio
05.2022 - 02.2024
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Developed loyal clientele by providing premium hairstyling and personalized consultations.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Customer Service
Scicom (MSC) Berhad
12.2018 - 12.2019
- Handled high-value clients, ensuring seamless support through phone, email, and chat.
- Built trust and loyalty through personalized follow-ups and proactive communication.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
Diploma - Hairdressing
Kimarie Academy
Kuala Lumpur12-2022
Diploma - Fashion Design
Tunku Abdul Rahman University College
Kuala Lumpur12-2021
Sijil Pelajaran Malaysia - Malaysian Certificate of Education
SMK Taman Kosas
Kuala Lumpur12-2017
Skills
- Time management & Multitasking
- Communication & Multicultural Awareness
- High-End Customer Service Excellence
- Relationship building and management
Timeline
Hairstylist
Hair Inn Essen.tial
03.2024 - Current
Hairstylist
J Cuts Studio
05.2022 - 02.2024
Customer Service
Scicom (MSC) Berhad
12.2018 - 12.2019
Diploma - Hairdressing
Kimarie Academy
Diploma - Fashion Design
Tunku Abdul Rahman University College
Sijil Pelajaran Malaysia - Malaysian Certificate of Education
SMK Taman Kosas
Similar Profiles
REBECCA FITZSIMMONSREBECCA FITZSIMMONS
HAIRDRESSING APPRENTICE at Langdon Hair Salon, Shag Hair SalonHAIRDRESSING APPRENTICE at Langdon Hair Salon, Shag Hair Salon
Chastine Ann Elgarico BelardeChastine Ann Elgarico Belarde
Cluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express JumeirahCluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express Jumeirah
Grace AbdouGrace Abdou
Apprentice Hairdresser at Wild Hair Sydney, Hair De’ Art GreystanesApprentice Hairdresser at Wild Hair Sydney, Hair De’ Art Greystanes
Cheyenne ParentiCheyenne Parenti
Hairstylist at ERA Beauty LoungeHairstylist at ERA Beauty Lounge
Jenna BullaroJenna Bullaro
Hairstylist at George Charles Salon and SpaHairstylist at George Charles Salon and Spa