Wong Foong Kuin
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Assistant
SKP PTe LTD
03.2013 - Current
- Boosted store revenue through upselling and cross-selling techniques.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Helped customers locate products and checked store system for merchandise at other sites.
- Handle products received from delivery on FIFO order
Sales Assistant
BELLERINA
06.2012 - 01.2013
- Increased sales by building strong customer relationships and providing excellent service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Process customer orders accurately and efficiently, including ringing up purchases, handling payments, and issuing receipts.
Education
No Degree - SPM
SMJK
MALAYSIA,IPOH1992
Skills
- Processing payments
- Visual Merchandising
- Stock management
- Opening and closing procedures
- Cash Register Operation
- Cash Handling
- Store Organization
Certification
- Customer Loyalty and Retention Strategy Formulation - 4
- Service Leadership - 3
- Communication and Relationship Management - Operations
- Deliver Service Excellence
- Offer Customized and Personalized Service
- Provide Global Entryway Management System (GEMS) Service
Timeline
Sales Assistant
SKP PTe LTD
03.2013 - Current
Sales Assistant
BELLERINA
06.2012 - 01.2013
No Degree - SPM
SMJK
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