Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wong Chee Hiong

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused Supervisor accomplished in keeping gambling operations running smoothly. Devoted to customer service and game promotion. Works great with security and table staff to manage problems. Vigilant and highly skilled gaming professional with strong leadership background and clear understanding of related laws, best practices and unauthorized behaviors. Observe floor operations to minimize house losses and maximize security. Well-organized in supervising teams and tackling customer service issues.

Overview

26
26
years of professional experience

Work History

Pit Supervisor

RWS
10.2009 - Current
  • Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Monitored game operations to enforce house rules as well as tribal, state and federal regulations.

Pit Manager

S.j.m Macau
12.2006 - 09.2009
  • Monitored gaming operations continuously to check on dealers and

Self-motivated, with a strong sense of personal responsibility

  • Maintained customer loyalty to casino with expert and immediate handling of complaints.
  • Interpreted and enforced rules for gameplay and betting limits.
  • Self-motivated, with a strong sense of personal responsibility.

Dealer and Supervisor

Resorts World Genting
05.1998 - 11.2005

Education

O Lever -

Sekolah Menengah Seri Kota
Malaysia
1997

Skills

  • Set up and project team for gaming table.
  • Experience for cardroom.
  • Experience for tournaments.

Timeline

Pit Supervisor

RWS
10.2009 - Current

Pit Manager

S.j.m Macau
12.2006 - 09.2009

Dealer and Supervisor

Resorts World Genting
05.1998 - 11.2005

O Lever -

Sekolah Menengah Seri Kota
Wong Chee Hiong