Winnie Lee Wing Yee
Summary
Experienced with market analysis, client relationship management, and strategic growth initiatives. Utilizes skills in negotiation and partnership development to drive business success. Knowledge of industry trends and competitive analysis to inform strategic decisions.
Overview
9
9
years of professional experience
Work History
Business Development Specialist
Xcellencia Pte Ltd
03.2024 - 09.2024
- Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
- Established long-term partnerships with key stakeholders, fostering trust and collaboration for mutual success.
Community Operations Specialist
TDCX (SG) Pte Ltd
04.2019 - 01.2024
- Partner with the largest social media platform to execute designed project
- Maximize user experience by providing innovative marketing strategy
- Review user-generated content on the platform, analyze data and market trend
Operations Service Advisor
AIA Group (HK) Limited
11.2016 - 05.2018
- Proactively design technology-based solutions to users to streamline the entire insurance submission process
- Meet the team's KPI of offering advisory service to at least 40 agents and 80 cases daily
- Achieve service satisfaction level as high as 100% from various business partners
General Banking Officer
Hang Seng Bank Limited
09.2015 - 10.2016
- Promote a variety of insurance products to potential and existing customers, achieve 80% of individual and branch sales target against a general median of 65%
- Provide professional advice to customers on a number of general banking services such as account opening, mortgage and loan application
- Perform sales verification procedure with customers through contact management, in building relationship
Education
Bachelor of Arts - Management with Marketing
University of Exeter
09.2015
GCE A-levels -
Chase Academy
09.2012
HKCEE -
Yuen Long Public Secondary School
08.2010
Skills
- Business Process Improvement
- Social Media Marketing
- Project Management
- Interpersonal Communication Skills
Languages
Cantonese
English
Mandarin
Japanese
Personal Information
Citizenship: Singapore PR
Timeline
Business Development Specialist
Xcellencia Pte Ltd
03.2024 - 09.2024
Community Operations Specialist
TDCX (SG) Pte Ltd
04.2019 - 01.2024
Operations Service Advisor
AIA Group (HK) Limited
11.2016 - 05.2018
General Banking Officer
Hang Seng Bank Limited
09.2015 - 10.2016
GCE A-levels -
Chase Academy
HKCEE -
Yuen Long Public Secondary School
Bachelor of Arts - Management with Marketing
University of Exeter
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