Summary
Overview
Work History
Education
Skills
Timeline
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Winifred Ng

Winifred Ng

Inside Sales Representative

Summary

Highly experienced Inside Sales known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

7
7
years of professional experience

Work History

Inside Sales Representative ( Fortinet )

Exclusive Networks Singapore
12.2023 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Managed friendly and professional customer interactions.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
  • Set up new accounts, established customer credit and set up payment methods.
  • Handling Global Deal
  • attend weekly sales meeting with Fortinet Mam
  • Generate quotation
  • Loading PO order

Regional Inside Sales Account Manager

Concentrix
03.2020 - 11.2024
  • Balanced the need for proactive sales outreach with attentive account management, ensuring optimal performance in both areas.
  • Serviced accounts regularly to keep revenue high and capitalize on cross-selling opportunities.
  • Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
  • Exceeded quarterly sales targets consistently by implementing effective prospecting strategies and maintaining a high level of customer service.
  • Developed strong relationships with key customers, leading to long-term business partnerships and repeat sales.
  • Utilized CRM tools efficiently to track leads and manage sales pipeline effectively, ultimately driving higher conversion rates among prospects.
  • Generate Weekly,monthly,quartly report
  • Manage high volumes of calls and email ( approx 40-50 calls per week)
  • Utilize data to identify "risk" opportunites

Outdoor Sales

Zincode Pte Ltd
01.2018 - 02.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.


Education

Bachelor of Arts - Business Administration

Birmingham City University
Singapore, Null, Singapore
04.2001 -

Skills

Relationship building

Timeline

Inside Sales Representative ( Fortinet )

Exclusive Networks Singapore
12.2023 - Current

Regional Inside Sales Account Manager

Concentrix
03.2020 - 11.2024

Outdoor Sales

Zincode Pte Ltd
01.2018 - 02.2020

Bachelor of Arts - Business Administration

Birmingham City University
04.2001 -

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Winifred NgInside Sales Representative